ADSM-L

AW: Client backup request form

2004-03-10 12:01:47
Subject: AW: Client backup request form
From: Salak Juraj <j.salak AT ASAMER DOT AT>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 10 Mar 2004 18:02:40 +0100
Hi,
 
maybe not exactly what you need, but mybe it helps.
 
I did following:     top-ten nodes Listing available for everybody   
This creates som social pressure on high-end users,
and gives a good communication basis when hardware upgrades
of TSM server are necessary ($$ influence even without chargeback).
 
My backup request form is merely a juice of TSM Manual - of its description
of backup management class parameters, 
simplified for non-TSM specialists and translated into german. 
It tells in the nutshell:
 
" I (user) want to be able to restore any file in the state of last night. I
understand that leaving a file opene during the night
will prohibit this ability. 
If I delete a file, I want to be able to restore its last version even NNN
days later.
If I edit a file, I want to be able to restore up to NNN last version for at
least NNN days after last edit.  
etc.
etc.
I understand I can have special long-time backup requests fulfilled by the
IT departement, e.g. to 
freeze a project in an important state. The offer is to have archives good
for 1,3,5 or 7 years. 
I understand am supposed to support a description and path for archive and
to keep track of (description and path)
for purposes of later restore requirements."
 
 
best regards
Juraj
 
 
 
 
 

-----Ursprüngliche Nachricht-----
Von: Shannon Bach [mailto:SBach AT MGE DOT COM]
Gesendet: Mittwoch, 10. März 2004 17:27
An: ADSM-L AT VM.MARIST DOT EDU
Betreff: Client backup request form



We are a pretty small company with ITSM on our MVS mainframe.  Recently
we've had a huge increase in servers from all departments in the company.
Up until now the server administrators would just call me or email to create
a client node for them a day or two ahead of time.  Schedule details and
such get worked out later after I keep bugging them for requirements.  Their
preference is; "Keep Everything Forever"! With this system in place I cannot
plan for future resources and I also need to get the users thinking about
what they really need to have backed up verses not thinking about it at all.
I am going to put into place a Client Node request form with backup
requirements that will have to be filled out first.  I have tried to find a
good sample form or template for this backup request but have been unable to
do so.  Can anyone lead me into the right direction to find such a sample
document?  Looking back in this list just led to old manual's and links that
no longer exist.   We've never done chargebacks and probably never will, so
I won't be using it for that purpose. 

Thanks in advance,   
Shannon Bach


Madison Gas & Electric Co.
Operations Analyst - Data Center Services
e-mail sbach AT mge DOT com 

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