Hi Bab,

      Based on the machine type and model of the tape drive that you
supplied, your drive is an LTO2 model.  You will want to verify your
firmware level and update it if needed.  If your firmware is at the correct
level, then you will want to check other factors such as bad tape, faulty
drive, etc.  I hope this helps.

  J. Neal

From: bab <vjtsm AT REDIFFMAIL DOT COM>
Reply-To: bab <vjtsm AT rediffmail DOT com>
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Tape mount failures result in schedule failure
Date: Fri, 13 Feb 2004 21:52:56 -0000

Hi Neal,
I am also getting same errors, my storage node is windows2000(TDP for
SQL)backup is through LAN free,how to know frivesare gen1 or gen2?
my microcode is:
$ lscfg -vl rmt0
  DEVICE            LOCATION          DESCRIPTION

  rmt0              1D-08-01          IBM 3580 Ultrium Tape Drive (FCP)

        Manufacturer................IBM
        Machine Type and Model......ULT3580-TD2
        Serial Number...............1110028439
        Device Specific.(FW)........38D0

httxds009[/home/vivekj]$ lscfg -vl smc0
  DEVICE            LOCATION          DESCRIPTION

  smc0              1D-08-01          IBM 3584 Library Medium Changer
                                      (FCP)

        Manufacturer................IBM
        Machine Type and Model......03584L32
        Serial Number...............0000078144940401
        Device Specific.(FW)........3480

is it ok?

error I am getting:
2/12/04   13:28:07      ANR8779E (Session: 704, Origin: STORAGESQL)  Unable
to
                          open drive \\.\tape3, error number=170.
02/11/04   21:37:25      ANR1401W (Session: 434, Origin: STORAGESQL)  Mount
request
                          denied for volume T00007 - mount failed.


On Sat, 14 Feb 2004 Jim Neal wrote :
>Hi David,
>
>    With regard to the ANR1401 Error, when a TSM volume fills up on an
LTO
>Generation II drive, the drive does not reset its EOT (end-of-tape) flag.
>Subsequently, when a scratch volume is being mounted in the same drive
and
>TSM tries to write the BOT (beginning-of-tape) information, the drive
>returns to the driver (and then TSM) that it is at the EOT (end-of-tape)
and
>therefore TSM is unabe to write to the tape. In the TSM actlog, all you
get
>is ANR1401W indicating that volume failed to mount. This is an LTO II
drive
>microcode problem which is fixed at microcode 37E1 level and above.  The
LTO
>Generation II drive firmware must be updated to 37E1 level or above.
>
>     I am sure that others on the list will have an answer to your other
>issues
>
>
>    J. Neal
>    Certified Tivoli Administrator
>
>
>
>> From: "Zhu, David" <David.Zhu AT KRAFT DOT COM>
>>Reply-To: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>>To: ADSM-L AT VM.MARIST DOT EDU
>>Subject: Tape mount failures result in schedule failure
>>Date: Fri, 13 Feb 2004 13:48:20 -0500
>>
>>Hi,
>>
>>The environment is TSM/StorageAgent/Win2000 5.2.2, IBM 3584 LTO library.
>>
>>
>>Activity log indicate that session 237 failed to mount a tape volume
>>293AGHL2 in drive mt3.0.0.3, showing repeated
>>ANR8779E (Session: 237, Origin: SP02B_STA)
>>  Unable to open drive mt3.0.0.3, error number=2. (SESSION: 237)
>>
>>so after 5 minutes got
>>ANR1401W (Session: 237, Origin: SP02B_STA)
>>  Mount request denied for volume 293AGHL2 - mount failed. (SESSION:
237)
>>
>>It then mounted the volume successfully in drive mt6.0.0.3.
>>
>>3 minutes after that, session 255 started to mount 298AGHL2 in
mt6.0.0.3,
>>resulting in repeated
>>ANR8779E (Session: 255, Origin: SP18A_STA)
>>  Unable to open drive mt6.0.0.3, error number=170. (SESSION: 255)
>>
>>It then mounted the volume successfully in drive mt5.0.0.3.
>>
>>Is this behavior normal for tape libraries?  It is an indication of some
>>problem with the drives?  Where can I find the meaning of the error
number
>>2
>>and 170?
>>
>>Both tape mounts were requests by scheduled backup and it seems to me as
a
>>result of the tape mount failures, the scheduled got a return code 12
and
>>showed up as failed.  Is this assessment correct?
>>
>>Thanks in advance to anyone who can shed some light on this.
>>
>>Regards,
>>David Zhu
>>TSM Support
>>david.zhu AT kraft DOT com
>>Tel: 416-503-7853
>
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