ADSM-L

Re: Tape mount failures result in schedule failure

2004-02-13 16:53:27
Subject: Re: Tape mount failures result in schedule failure
From: bab <vjtsm AT REDIFFMAIL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 13 Feb 2004 21:52:56 -0000
Hi Neal,
I am also getting same errors, my storage node is windows2000(TDP for 
SQL)backup is through LAN free,how to know frivesare gen1 or gen2?
my microcode is:
$ lscfg -vl rmt0
  DEVICE            LOCATION          DESCRIPTION
        
  rmt0              1D-08-01          IBM 3580 Ultrium Tape Drive (FCP)

        Manufacturer................IBM     
        Machine Type and Model......ULT3580-TD2     
        Serial Number...............1110028439
        Device Specific.(FW)........38D0

httxds009[/home/vivekj]$ lscfg -vl smc0
  DEVICE            LOCATION          DESCRIPTION
        
  smc0              1D-08-01          IBM 3584 Library Medium Changer
                                      (FCP)

        Manufacturer................IBM     
        Machine Type and Model......03584L32        
        Serial Number...............0000078144940401
        Device Specific.(FW)........3480

is it ok?

error I am getting:
2/12/04   13:28:07      ANR8779E (Session: 704, Origin: STORAGESQL)  Unable to  
  
                          open drive \\.\tape3, error number=170.               
  
02/11/04   21:37:25      ANR1401W (Session: 434, Origin: STORAGESQL)  Mount 
request
                          denied for volume T00007 - mount failed.              
   


On Sat, 14 Feb 2004 Jim Neal wrote :
>Hi David,
>
>    With regard to the ANR1401 Error, when a TSM volume fills up on an LTO
>Generation II drive, the drive does not reset its EOT (end-of-tape) flag.
>Subsequently, when a scratch volume is being mounted in the same drive and
>TSM tries to write the BOT (beginning-of-tape) information, the drive
>returns to the driver (and then TSM) that it is at the EOT (end-of-tape) and
>therefore TSM is unabe to write to the tape. In the TSM actlog, all you get
>is ANR1401W indicating that volume failed to mount. This is an LTO II drive
>microcode problem which is fixed at microcode 37E1 level and above.  The LTO
>Generation II drive firmware must be updated to 37E1 level or above.
>
>     I am sure that others on the list will have an answer to your other
>issues
>
>
>    J. Neal
>    Certified Tivoli Administrator
>
>
>
>> From: "Zhu, David" <David.Zhu AT KRAFT DOT COM>
>>Reply-To: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>>To: ADSM-L AT VM.MARIST DOT EDU
>>Subject: Tape mount failures result in schedule failure
>>Date: Fri, 13 Feb 2004 13:48:20 -0500
>>
>>Hi,
>>
>>The environment is TSM/StorageAgent/Win2000 5.2.2, IBM 3584 LTO library.
>>
>>
>>Activity log indicate that session 237 failed to mount a tape volume
>>293AGHL2 in drive mt3.0.0.3, showing repeated
>>ANR8779E (Session: 237, Origin: SP02B_STA)
>>  Unable to open drive mt3.0.0.3, error number=2. (SESSION: 237)
>>
>>so after 5 minutes got
>>ANR1401W (Session: 237, Origin: SP02B_STA)
>>  Mount request denied for volume 293AGHL2 - mount failed. (SESSION: 237)
>>
>>It then mounted the volume successfully in drive mt6.0.0.3.
>>
>>3 minutes after that, session 255 started to mount 298AGHL2 in mt6.0.0.3,
>>resulting in repeated
>>ANR8779E (Session: 255, Origin: SP18A_STA)
>>  Unable to open drive mt6.0.0.3, error number=170. (SESSION: 255)
>>
>>It then mounted the volume successfully in drive mt5.0.0.3.
>>
>>Is this behavior normal for tape libraries?  It is an indication of some
>>problem with the drives?  Where can I find the meaning of the error number
>>2
>>and 170?
>>
>>Both tape mounts were requests by scheduled backup and it seems to me as a
>>result of the tape mount failures, the scheduled got a return code 12 and
>>showed up as failed.  Is this assessment correct?
>>
>>Thanks in advance to anyone who can shed some light on this.
>>
>>Regards,
>>David Zhu
>>TSM Support
>>david.zhu AT kraft DOT com
>>Tel: 416-503-7853
>
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