Matt,

Can you tell me the Microsoft patch number?  I searched the ms website
and can't find it.

Thanks,

Bill Colwell


At 01:11 PM 2/11/2004, you wrote:
>Hello all,
>    We had previosly been using a MS supplied patch that would close the
>MS OUTLOOK .pst file in 2 minutes of inactivity.  That allowed us to
>usually get a valid backup of a PC's .pst file during the day.   Well we
>just upgraded to OUTLOOK 2003 and it appears it no longer works.  We now
>get the improper message ANS4007E saying that the permissions are wrong
>for the file or directory.   I am currently running TSM 5.1.8.1 on the
>server and 5.1.5.2 on the clients.  In 2 days the clients will have
>5.2.0.6 on them.   I remmber reading that with TSM 5.2 that there is an
>improvement in backing up OPEN files.
>   Does anyone know if the TSM 5.2 (server/client) combination is able
>to successfully backup open .pst files from OUTLOOK 2003?
>
>Thanks in Advance
>Matt

----------
Bill Colwell
C. S. Draper Lab
Cambridge Ma.