Great link Del, thanks for that.

I will give these things a try.  Thanks again for your support to this
list.

Matt

 

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Del Hoobler
Sent: Tuesday, February 10, 2004 10:01 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TDP SQL and TSM 5.2.0.3 client

Matt,

I would uninstall both clients and re-install them.
Start with the base client, followed by the Data Protection for SQL
client. (You might consider upgrading to Data Protection for SQL 5.2.1
since that is the latest version.)

If the problem still occurs, check the DSIERROR.LOG file to see if there
is anything there. If you are still having problems, the next step will
be to gather a trace to find out exactly where the failure is occurring.

If you are interested, there is a Problem Determination Guide available
now that gives you ideas on identifying problems and gathering traces.
There is a specific section for each of the Data Protection clients as
well as the BA client and server.
Here is the URL:

http://publib.boulder.ibm.com/tividd/td/TSMM/SC32-9103-00/en_US/HTML/ind
ex.html

This is most likely a corrupted installation/configuration issue.
Please call IBM support if you are not able to get this resolved.

Thanks,

Del

----------------------------------------------------

> Windows 2000 SP4 - B/A client 5.2.0.3
> SQL 2000               - TDP for SQL 5.1.5
>
>
> When trying to run SQL backups, I get this message:
>
>
> C:\Program Files\Tivoli\TSM\TDPSql>tdpsqlc backup * full
>
> IBM Tivoli Storage Manager for Databases:
> Data Protection for Microsoft SQL Server Version 5, Release 1, Level 
> 5.0
> (C) Copyright IBM Corporation 1997, 2002. All rights reserved.
>
> ACO0004E An unknown error has been detected.
>
>
> This has just recently started with the upgrade from 5.2.0.2 to 
> 5.2.0.3 and TDP upgrade from 2.2.1 to 5.1.5.
>
> Any suggestions?



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