Re: NTUSER.DAT/LOG getting failed during backup!

The error Message is correct. The problem is that the file USER.DAT is
part of Registry (HKEY_CURRENT_USER). when you start the client via user
(not as a service) then you will recive this message. I think that the
best is to put this file (and some others from the registry, paging space
and etc.) in exclude file/dir .... cluse. You must not be affraid that
this will cause the lost of information because this files are backuped by
"Backup System Object" procedures.




Best Regards,
Svetoslav



Andrew Raibeck <storman AT US.IBM DOT COM>
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19.01.2004 15:06
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"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


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Re: NTUSER.DAT/LOG getting failed during backup!






ANE4987E has been treated as RC 4 since the "consistent return codes"
feature was introduced in version 5.1. Check the client dsmsched.log and
dsmerror.log files for other error messages that might be contributing to
the RC 12.

Note that message ANS1448E was being issued at one time in the TSM 5.1.5.x
clients and causing RC 12. This has been corrected in 5.1.6 and up via
APAR IC35763. You say the problem occurs in 5.2, so perhaps this isn't
it... Again, check the logs I mentioned above to see if some other error
message is causing RC 12.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




"Chandrashekar, C. R. (Chandrasekhar)" <cr.chandrashekar AT TIMKEN DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
01/19/2004 02:36
Please respond to "ADSM: Dist Stor Manager"

        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        NTUSER.DAT/LOG getting failed during backup!


Hi TSMers,

During scheduled backup few TSM clients are getting failed to take backup
of
NTUSER.DAT/LOG files with return code 12, How can I avoid this, Please
kindly share your thoughts.
TSM server 5.1.7.0, TSM clients 5.1.x and 5.2.x.

01/18/04 18:56:44     ANE4987E (Session: 332401, Node: NodeA)  Error

                       processing '\\NodeA\c$\Documents and
Settings\SAPServ-
                       iceIBS\NTUSER.DAT': the object is in use by another

                       process

01/18/04 19:04:36     ANE4987E (Session: 332401, Node: NodeA)  Error

                       processing '\\NodeA\c$\Documents and
Settings\SAPServ-
                       iceIBS\ntuser.dat.LOG': the object is in use by
another
                       process
Thanks,

C.R.Chandrasekhar.
Systems Analyst.
Tivoli Certified Consultant (TSM).
TIMKEN Engineering & Research - INDIA (P) Ltd., Bangalore.
Phone No: 91-80-5536113 Ext:3032.
Email:cr.chandrashekar AT timken DOT com.



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