Hello. I have installed TMS Client 5.2.2 on a new Win2003 server to backup
non C: disk data. All is fine except when I try to use the CAD daemon
(service), page 14 in the Tivoli 5.2 Users Guide for Windows "Configuring
the Web Client". This is to access Tivoli on the W2003 server via http 1581
to do restores. The W2003 GUI Tivoli console client works fine and the auto
backups work fine using the regular Win service with and without the
MANAGEDSERVICES setup in dsm.opt.

I have tried the auto web access setup way using the console GUI client
(page 14) and the manual way (page 482).
When trying the http 1581 access, all starts up well until you have to
login, then you receive on your browser screen
...ANS2619S The Client Acceptor Daemon was unable to start the Remote Client
Agent

in the dsmerror.log as follows...
01/12/2004 16:10:48 Error starting agent service: The service name, '', is
invalid.
01/12/2004 16:10:48 Error starting Remote Client Agent.
01/12/2004 16:10:59 Error starting agent service: The service name, '', is
invalid.
01/12/2004 16:10:59 Error starting Remote Client Agent.
01/12/2004 16:23:01 Error starting schedule service: CadSchedName registry
value is empty
01/12/2004 16:23:01 ANS1977E Dsmcad schedule invocation was unsuccessful -
will try again.
01/12/2004 16:24:37 Error starting agent service: The service name, '', is
invalid.
01/12/2004 16:24:37 Error starting Remote Client Agent.
01/12/2004 16:25:44 ConsoleEventHandler(): Caught Ctrl-C console event .
01/12/2004 16:25:44 ConsoleEventHandler(): Cleaning up and terminating
Process ...

In dsmwebcl.log ...
Executing scheduled command now.
01/09/2004 20:47:24 (dsmcad) ANS1977E Dsmcad schedule invocation was
unsuccessful - will try again.
in 10 minutes.
01/09/2004 20:47:24 (dsmcad) Time remaining until execution:

I'm thinking this is a new bug in 5.2.2 for Windows, maybe just on Win2003?
I'm using 5.2.2 TSM server on a Linux ES 2.1 kernel 27 server. Other Linux
5.2.2 clients work fine via http 1581.

Charlie Hurtubise
Tecsys Inc.
charlieh AT tecsys DOT com