Desale,
Are you sure there isn't a tape stuck in a drive or in the picker? The
last entry from the log shows "Changer failure".
Our 3583 experienced numerous failures, mostly due to the picker not
grabbing the tape properly and leaving it stuck in the drive. At that
point everything is out of sync - the library, TSM, etc. You should take
the library offline, open the door, and look inside. Ensure that what TSM
thinks is happening in the library matches its physical state.
There is an engineering change that adds some small springs to the LTO
drives to improve tape ejection. Also, the latest firmware for the
library tells the picker to extend farther when grabbing a tape to help
prevent "drops".
The 3583 does not have a window through which to examine the inner
workings of the library, so you have to take it offline and open the door
to see what's happened. Because of that we've removed the screws that
hold the top panel on the library. Now, if we have to look inside it, we
just remove that panel and peek in. This is not recommended if you live
in an area prone to earthquakes. We don't.
Tab Trepagnier
TSM Administrator
Laitram LLC
Desalegne Guangul <Desalegne.T.Guangul AT KP DOT ORG>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
12/11/2003 02:55 PM
Please respond to "ADSM: Dist Stor Manager"
To: ADSM-L AT VM.MARIST DOT EDU
cc:
Subject: Media error
Hi Everyone,
I'm new to TSM and I need any help I can get from you. I 'm getting the
following errors on TSM server v 5.1.6 and LTO Library 3583. I search the
TSM web sites but couldn't find any help on the error below. By the way
which Appendix D is the error refer to below?
12/02/2003 21:11:14 ANR8944E Hardware or media error on drive DR1
(mt2.1.0.4) (OP=LOCATE, Error Number=23, CC=0, KEY=03, ASC=14, ASCQ=00,
SENSE=70.00.03.00.00.00.00.1C.00.00.00.00.14.00-
.07.00.20.84.FF.FF.00.03.20.20.20.20.20.20.20.19.00.00.0-
9.FC.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00.00.00.00.02.00.00.00.00.00-
.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.CA.9A.3B.0-
0.00.00.00.00.00.00.00,
Description=An undetermined error has occurred). Refer to Appendix D in
the 'Messages' manual for recommended action.
12/02/2003 21:11:14 ANR8359E Media fault detected on LTO volume 644AENL1
in drive DR1 (mt2.1.0.4) of library LTOLIB.
12/05/2003 06:00:52 ANR1401W Mount request denied for volume 648AENL1 -
mount failed. 12/05/2003 06:00:52 ANR1021W Migration process 8 terminated
for storage pool DISKPOOL - storage media inaccessible. 12/05/2003
06:00:52 ANR0985I Process 8 for MIGRATION running in the BACKGROUND
completed with completion state FAILURE at 06:00:52. 12/05/2003 06:00:52
ANR1002I Migration for storage pool DISKPOOL will be retried in 60
seconds. 12/05/2003 06:00:57
ANR8943E Hardware or media error on library LTOLIB (OP=8401C058, CC=304,
KEY=04, ASC=40, ASCQ=C0,
SENSE=70.00.04.00.00.00.00.0A.00.00.00.00.40.C0.81.00.00- .00.,
Description=Changer failure). Refer to Appendix D in the 'Messages' manual
for recommended action. 12/05/2003 06:00:59 ANR8381E LTO volume 657AENL1
could not be mounted in drive DR1 (mt2.1.0.4). 12/05/2003 06:00:59
ANR1401W Mount request denied for volume 657AENL1 - mount failed.
Thanks!
Desale
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