ADSM-L

Your removal from the ADSM-L list

2003-11-18 23:59:40
Subject: Your removal from the ADSM-L list
From: "L-Soft list server at MARIST (1.8e)" <LISTSERV AT VM.MARIST DOT EDU>
To: Dan Kim <adsm-list AT ADSM DOT ORG>
Date: Wed, 19 Nov 2003 00:00:06 -0500
Wed, 19 Nov 2003 00:00:06

You have been automatically removed from the ADSM-L list (ADSM: Dist Stor
Manager) as  a result of repeated  delivery error reports from  your mail
system. This decision was based  on the automatic error monitoring policy
in effect for the list, and  has not been reviewed or otherwise confirmed
by a human being. If you receive this message, it means that something is
wrong: while you are obviously able to receive mail, your mail system has
been regularly  reporting that your  account did  not exist, or  that you
were  otherwise  permanently  unable  to   receive  mail.  Here  is  some
information which may  assist you or your local help  desk in determining
the cause of the problem:

- The failing address is adsm-list AT ADSM DOT ORG.

- The first error was reported on 14 Nov 2003.

- Since then, a total of 10 delivery errors have been received.

- The last reported error was: 5.1.0 Probe failed

PLEASE DO NOT  IGNORE THIS MESSAGE. While you can  of course re-subscribe
to the list, it is important for  you to report this problem to your mail
administrator so that  it can be solved. This problem  is not specific to
the ADSM-L list, and also affects  your private mail. This means that YOU
HAVE PROBABLY LOST  SOME PRIVATE MAIL AS WELL. Anyone  trying to write to
you  during the  same time  frame will  probably have  received the  same
errors for the same reason. The ADSM-L list is but one of the many people
who  may  have  tried  to  write  to  you  while  your  mail  system  was
malfunctioning.

DO NOT LET TECHNICAL PEOPLE CONVINCE YOU THAT THIS IS NORMAL. It is never
normal for a mail system to claim  that a valid, working account does not
exist, just as it would not be  normal for the post office to return some
of  your mail  with  "addressee  unknown" when  the  address was  written
correctly.  It is  true that  some mail  systems are  less reliable  than
others, and your technical people may be doing the best they can with the
tools  they have.  But, ultimately,  the level  of service  that you  are
receiving is the result of a  business decision, and not something due to
a universal technical limitation that  one can only accept. Reliable mail
systems do exist, and  it is ultimately up to you  to decide whether this
level of service is acceptable or not.

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