ADSM-L

Re: Exchange 2003 and TDP 5.2.1 issue

2003-11-14 17:09:39
Subject: Re: Exchange 2003 and TDP 5.2.1 issue
From: "Wheelock, Michael D" <Michael.Wheelock AT INTEGRIS-HEALTH DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 14 Nov 2003 15:55:39 -0600
Hi,

On a whim (and figuring hey, its windows) I ran setup again for the TDP for
Exchange.  I selected the repair option and whammo...it works again.
Wow....weird.

Michael

-----Original Message-----
From: Del Hoobler [mailto:hoobler AT US.IBM DOT COM]
Sent: Friday, November 14, 2003 10:06 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Exchange 2003 and TDP 5.2.1 issue


Michael,

There is not much to go on here... but since the
"TDPEXCC QUERY TSM" command uses the TSM API, it appears
as if there may be a possible problem with the TSM API installation or
pathing. Take a look at the DSIERROR.LOG file. If it does not give you any
ideas on what is wrong, your best bet is to call IBM Support so some traces
can be looked at to find out exactly where the problem is occuring.

Thanks,

Del

----------------------------------------------------

>  I have an exchange 2003 cluster.  We have had (for two or three
> weeks)
no
> backup issues (or restore for that matter) with this system.  As far
> as
I
> can tell, the only change that happened between the last successful
backup
> and today is the cluster was failed to the other node.  I can do a
tdpexcc
> query exchange ....  with no problems.  I cannot do a tdpexcc query
> tsm
...
> .  I get the happy answer ACN0004E Unknown error.  The good node is
still
> good (ie. it will do the query tsm process just fine, so there is
nothing
> wrong with the node definition).  The files are exactly the same on both
> nodes (I copied them this morning just in case).   Any ideas?
>
> Additionally, the rest of the backups (ie. file level backups of the
nodes
> and cluster disks) work fine.
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