ADSM-L

problems with win2k storageagent

2003-10-28 14:30:45
Subject: problems with win2k storageagent
From: i love tsm <ilovetsm AT HOTMAIL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 28 Oct 2003 19:24:04 +0000
Hi All

This is my first attempt at getting LAN free backups working from a win2k
client to a win2k server.
Client is 5.1.5.0 and server is 5.1.5.4
ibm 3584 lto library with 5 drives
everything SAN attached

this is the actlog error i am getting when i try and start the storageagent
on the win2k client.


28-10-2003 19:04:57  ANR0408I Session 6316 started for server CLIENTA
                     (Windows) (Tcp/Ip) for storage agent.
28-10-2003 19:04:57  ANR0408I Session 6317 started for server CLIENTA
                     (Windows) (Tcp/Ip) for library sharing.
28-10-2003 19:04:57  ANR0409I Session 6317 ended for server CLIENTA
                     (Windows).
28-10-2003 19:04:57  ANR0408I Session 6318 started for server CLIENTA
                     (Windows) (Tcp/Ip) for event logging.
28-10-2003 19:04:57  ANR8920I (Session: 6318, Origin: CLIENTA)
                     Initialization and recovery has ended for shared
library
                     3584WWPK.
28-10-2003 19:04:57  ANR8920I (Session: 6318, Origin: CLIENTA)
                     Initialization and recovery has ended for shared
library
                     3584WWPK.
28-10-2003 19:04:58  ANR1414W (Session: 6318, Origin: CLIENTA)  Volume
                     WW0164L1 access mode is "read-only" due to previous
write
                     error.
28-10-2003 19:04:58  ANR3602E (Session: 6318, Origin: CLIENTA)  Unable to
                     communicate with database server.
28-10-2003 19:04:58  ANR9999D (Session: 6318, Origin: CLIENTA)
                     tmtxn.c(755): ThreadId<0> Tsn=0:445 remote cannot be
                     closed.
28-10-2003 19:04:58  ANR0107W (Session: 6318, Origin: CLIENTA)
                     ccinit.c(464): Transaction 0:445 was not committed due
to
                     an internal error.
28-10-2003 19:04:59  ANR3605E Unable to communicate with storage agent.
28-10-2003 19:04:59  ANR0479W Session 6318 for server CLIENTA (Windows)
                     terminated - connection with server severed.
28-10-2003 19:04:59  ANR0479W Session 6316 for server CLIENTA (Windows)
                     terminated - connection with server severed.


I'm sure there is a communication problem but don't know where. The storage
agent is obviously talking to the tsm server or else I wouldn't get the
above in actlog.

CLIENTA is defined as a server as follows


                                 Server Name: CLIENTA
                                Comm. Method: TCPIP
                          High-level Address: 192.168.16.6
                           Low-level Address: 1500
                                 Description:
                           Allow Replacement: No
                                   Node Name:
                       Last Access Date/Time: 28-10-2003 19:04:57
                      Days Since Last Access: <1
                                     Locked?: No
                                 Compression: No
                     Archive Delete Allowed?: (?)
                                         URL:
                      Registration Date/Time: 27-10-2003 15:29:59
                   Registering Administrator: admin
                 Bytes Received Last Session: 87,107
                     Bytes Sent Last Session: 211,015
                    Duration of Last Session: 2.00
                 Pct. Idle Wait Last Session: 50.00
                Pct. Comm. Wait Last Session: 0.00
                Pct. Media Wait Last Session: 0.00
                       Grace Deletion Period: 5
                            Managing profile:
                         Server Password Set: Yes
               Server Password Set Date/Time: 27-10-2003 15:29:59
              Days Since Server Password Set: 1
            Invalid Sign-on Count for Server: 0
                 Virtual Volume Password Set: No
       Virtual Volume Password Set Date/Time: (?)
      Days Since Virtual Volume Password Set: (?)
Invalid Sign-on Count for Virtual Volume Node: 0
                           Validate Protocol: No

I've defined two drive paths for CLIENTA using the device names from tsmdlst
command on the client
The TSM Server can ping 192.168.16.6
I've set crossdefine, serverhladdress,serverlladdress and serverpassword
I've set shared=yes on the library

On the client my dsmsta.opt file looks like this

SERVERNAME PRODTSM01
devconfig c:\progra~1\tivoli\tsm\storageagent\devconfig

devconfig looks like this, generated from "dsmsta setstorageserver...."

SET STANAME CLIENTA
SET STAPASSWORD 1812877e0a5a37fc5d780dab8c
SET STAHLADDRESS 192.168.16.6
DEFINE SERVER PRODSTSM01 HLADDRESS=192.168.16.15 LLADDRESS=1500
SERVERPA=1891149feabd024c3940677d0f5b

CLIENTA can ping 192.168.16.15

As I said this is the first time I've tried configuring this so I'm fully
expecting that theres something i've done wrong !!

Any ideas?  Let me know if you need more info

TIA
Chris

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