ADSM-L

Re: Help needed using seagate STT20000A

2003-10-18 03:30:03
Subject: Re: Help needed using seagate STT20000A
From: Zlatko Krastev <acit AT ATTGLOBAL DOT NET>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Sat, 18 Oct 2003 10:27:18 +0300
----------------------------------------- (on mbox.infotel.bg)

email-body was scanned and no virus found
---------------------------------------------------------
As your drive is not supported by TSM driver, you should *not* use it 
against the drive.

The problem is in the command "define path STEVEOIMAGE2_SERVER1 GENDRV_0.0.0 
srctype=server 
desttype=drive device=mt1.0.0.0  library=GENLIB1"
You should use "... device=\\.\Tape0 ..." instead.

When you try to address the drive as mt1.0.0.0 you trying to do via TSM 
device driver. If you do it addressing it as \\.\Tape0 it will be via 
native driver.
If there are no other drives, you can even avoid to install TSM device 
driver.

Zlatko Krastev
IT Consultant






Steve Ochani <ochanis AT NCC DOT EDU>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
17.10.2003 23:04
Please respond to "ADSM: Dist Stor Manager"

 
        To:     ADSM-L AT VM.MARIST DOT EDU
        cc: 
        Subject:        Re: Help needed using seagate STT20000A


Hi again,

Yes \\.\Tape0 is listed

but when i try to pull up it's properties I get the following error

http://www.steveo.us/tivoli/7.jpg

I don't know if that is because I'm not useing ibm's driver

I don't have any other programs on at the time and the segate backup 
software service
is off.




On 17 Oct 2003 at 15:15, alkina wrote:

>
>
>
> If u are using default windows driver.In that case give
>
>
> \\ .\ tape0
>
>
> tape0 is the device detected by windows .
>
>
> Regards
>
>
> Alkina l
>
> "ADSM: Dist Stor Manager" wrote:
>
>
>
> Steve,
>
> In the TSM MC, under device information, were you able to see "tape0" in
> the "Device Name" colume? Just wanna make sure that the device is
> controlled by the native driver.
>
> Hunny Kershaw
>
>
>
>
> Steve Ochani
> To: ADSM-L AT VM.MARIST DOT EDU
> Sent by: "ADSM: cc:
> Dist Stor Subject: Re: Help needed using seagate STT20000A
> Manager"
>
> .EDU&gt;
>
>
> 10/16/2003 02:11
> PM
> Please respond to
> "ADSM: Dist Stor
> Manager"
>
>
>
>
>
>
> Hello,
>
> On 16 Oct 2003 at 8:43, Hunny Kershaw wrote:
>
> &gt; Steve,
> &gt;
> &gt; The TSM device driver does not support drives with device ID 
"STT20000A".
> &gt; You will need the Windows native driver for this device.
>
> That's what I tried to use first. And I got the following error when 
trying
> to do the initial
> device config.
>
> ----
> Server Version 5, Release 1, Level 5.0
> Server date/time: 10/13/2003 17:27:29 Last access: 10/13/2003 17:25:23
>
> ANS8000I Server command: 'define library GENLIB1 libtype=manual'
> ANR8400I Library GENLIB1 defined.
> ANS8000I Server command: 'define drive GENLIB1 GENDRV_0.0.0'
> ANR8404I Drive GENDRV_0.0.0 defined in library GENLIB1.
> ANS8000I Server command: 'define path STEVEOIMAGE2_SERVER1 GENDRV_0.0.0
> srctype=server desttype=drive device=mt1.0.0.0 library=GENLIB1'
> ANR8420E DEFINE PATH: An I/O error occurred while accessing drive
> GENDRV_0.0.0.
> ANS8001I Return code 15.
> ANS8000I Server command: 'define devc GENCLASS1 devtype=GENERICTAPE
> library=GENLIB1'
> ANR2203I Device class GENCLASS1 defined.
> ANS8000I Server command: 'define stgpool GENPOOL1 GENCLASS1
> maxscratch=500 dataformat=NATIVE'
> ANR2200I Storage pool GENPOOL1 defined (device class GENCLASS1).
>
> ANS8002I Highest return code was 15.
> ----
>
>
> So how do I use the device?
>
>
>
>
> &gt;
> &gt; Regards,
> &gt;
> &gt; Hunny Kershaw
> &gt;
> &gt;
> &gt;
> &gt;
> &gt; Steve Ochani
> &gt; To:
> ADSM-L AT VM.MARIST DOT EDU
> &gt; Sent by: "ADSM: cc:
> &gt; Dist Stor Subject: Re: Help needed
> using seagate STT20000A
> &gt; Manager"
> &gt;
> &gt; .EDU&gt;
> &gt;
> &gt;
> &gt; 10/15/2003 04:33
> &gt; PM
> &gt; Please respond to
> &gt; "ADSM: Dist Stor
> &gt; Manager"
> &gt;
> &gt;
> &gt;
> &gt;
> &gt;
> &gt;
> &gt; Thanks for the reply,
> &gt;
> &gt; I tried what you suggested, uninstalled the TSM device driver (via
> &gt; add/remove
> &gt; programs). Checked ms driver with backup utility from seagate, 
backup
> works
> &gt; fine.
> &gt;
> &gt; Installed TSM device driver from CD.
> &gt; Went to device manager, update drivers -- windows could not find 
the ibm
> &gt; device driver,
> &gt; even had it scan the CD (there is no INF file for the 
adsmscsi.sys). So I
> &gt; tried forcefully
> &gt; installing it by modifying the winnt/inf/tape.inf file and put in 
an
> entry
> &gt; for IBM and for the
> &gt; admscsi.sys file. It seemed to install fine, rebooted, check the 
driver
> &gt; property and it
> &gt; seems fine, lists ibm driver as shown here
> &gt;
> &gt; http://www.steveo.us/tivoli/4.jpg
> &gt;
> &gt; But now when I go into TSM console and try to "start" the driver I 
get
> the
> &gt; error
> &gt;
> &gt; "Unable to start the TSM Device Driver.
> &gt; Reason: The system cannot find the device specified."
> &gt;
> &gt; as shown here
> &gt;
> &gt; http://www.steveo.us/tivoli/5.jpg
> &gt;
> &gt; I then tried in the driver properties, putting the device over to 
the
> left
> &gt; column "Devices
> &gt; controlled by TSM Device Driver", rebooted , but it put the device 
back
> to
> &gt; the column
> &gt; "Devices controlled by Native Device Drivers"
> &gt;
> &gt; as shown here
> &gt;
> &gt; http://www.steveo.us/tivoli/6.jpg
> &gt;
> &gt; So how do I properly install this driver if there is no inf file 
for it.
> &gt;
> &gt; I also see in the docs that in windows 2000 that the tsm device 
drivers
> are
> &gt; not needed.
> &gt;
> &gt;
> &gt; Thanks for any help
> &gt;
> &gt;
> &gt;
> &gt; On 15 Oct 2003 at 12:00, alkina wrote:
> &gt;
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; Dear Mr. steeve ,
> &gt; &gt;
> &gt; &gt; This type of error i mean i/o error comes when u are using the 
wrong
> &gt; device name,or device is not
> &gt; &gt; properly configured.If these are ok please try:
> &gt; &gt; 1.Uninstall Previously installed TSM device driver.
> &gt; &gt; 2. Now install the seagate driver at o.s level and try local 
backup
> thru
> &gt; win2k.If so tape is
> &gt; &gt; communicatibg properly.
> &gt; &gt; 3. Now install TSM device driver .
> &gt; &gt; 4.Now go to o.s level ,go to manage and tape drives.Here u can 
see ur
> &gt; tapes drive.This is using
> &gt; &gt; windows driver.Now update the driver and u will be prompted 
two
> &gt; drivers(one from seagate and
> &gt; &gt; other from IBM TSM ).Choose IBM TSM DEVICE driver.
> &gt; &gt; 5.From the TSM managment console verify that TSM DEVICE DRIVER 
is
> RUNNING
> &gt; if not start
> &gt; &gt; it.
> &gt; &gt; 6.Now delete old devc,drive etc. and define
> &gt; allagain(libr,drive,path,devc,stg etc.)
> &gt; &gt;
> &gt; &gt; Thanks and Regards
> &gt; &gt; Alkina l
> &gt; &gt; India
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; ochanis AT ncc DOT edu wrote:
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; Hello all,
> &gt; &gt;
> &gt; &gt; I have installed TSM server (and client) 5.1 on win2k pro, 
service
> &gt; pack 4 + all updates.
> &gt; &gt;
> &gt; &gt; This machine has a new Seagate tapestor travan 20 drive (which 
I've
> &gt; tested with the
> &gt; &gt; seagate
> &gt; &gt; software to do a backup and it works fine)
> &gt; &gt;
> &gt; &gt; After install of TSM server completes and I run the management
> &gt; console it's initial setup
> &gt; &gt; wizard
> &gt; &gt; runs and during the devices install part it detects my drive 
as
> &gt; mt1.0.0.0, I check the device
> &gt; &gt; in
> &gt; &gt; list to use it, click next and I get the error
> &gt; &gt; "Failed to issue a command to the server, click OK to see 
why."
> &gt; &gt;
> &gt; &gt; I click ok and I get the following.
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; --------
> &gt; &gt; erver Version 5, Release 1, Level 5.0
> &gt; &gt; Server date/time: 10/13/2003 17:27:29 Last access: 10/13/2003
> &gt; 17:25:23
> &gt; &gt;
> &gt; &gt; ANS8000I Server command: 'define library GENLIB1 
libtype=manual'
> &gt; &gt; ANR8400I Library GENLIB1 defined.
> &gt; &gt; ANS8000I Server command: 'define dri! ve GENLIB1 GENDRV_0.0.0'
> &gt; &gt; ANR8404I Drive GENDRV_0.0.0 defined in library GENLIB1.
> &gt; &gt; ANS8000I Server command: 'define path STEVEOIMAGE2_SERVER1
> &gt; GENDRV_0.0.0
> &gt; &gt; srctype=server desttype=drive device=mt1.0.0.0 
library=GENLIB1'
> &gt; &gt; ANR8420E DEFINE PATH: An I/O error occurred while accessing 
drive
> &gt; GENDRV_0.0.0.
> &gt; &gt; ANS8001I Return code 15.
> &gt; &gt; ANS8000I Server command: 'define devc GENCLASS1 
devtype=GENERICTAPE
> &gt; &gt; library=GENLIB1'
> &gt; &gt; ANR2203I Device class GENCLASS1 defined.
> &gt; &gt; ANS8000I Server command: 'define stgpool GENPOOL1 GENCLASS1
> &gt; maxscratch=500
> &gt; &gt; dataformat=NATIVE'
> &gt; &gt; ANR2200I Storage pool GENPOOL1 defined (device class 
GENCLASS1).
> &gt; &gt;
> &gt; &gt; ANS8002I Highest return code was 15.
> &gt; &gt; --------
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; I have tried canceling the initial setup and tried installing 
the
> &gt; device later but get the same
> &gt; &gt; resulting I/O error.
> &gt; &gt;
> &gt; &gt; I can make a new node and assign it the policy to use the pool 
but
> as
> &gt; soon as i try to
> &gt; &gt; backup I
> &gt; &gt; get an error such as Server media mount not possible.
> &gt; &gt; To see a couple of screenshots of the errors they are at
> &gt; &gt;
> &gt; &gt; http://www.steveo.us/tivoli/1.jpg
> &gt; &gt;
> &gt; &gt; http://www.steveo.us/tivoli/2.jpg
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; Thanks for any help.
> &gt; &gt;
> &gt; &gt;
> &gt; &gt;
> &gt; &gt;
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; «¤»¥«¤»§«¤»¥«¤»§«¤»¥«¤»§«¤»¥«¤»§«¤»¥«¤»§«¤»¥«¤»§«¤»¥«¤»
> &gt; &gt; Education is what remains after one has forgotten everything 
he
> &gt; &gt; learned in school. -Albert Einstein
> &gt; &gt;
> &gt; &gt; Steve O.
> &gt; &gt; http://www.steveo.us
> &gt; &gt;
> &gt; &gt;
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