ADSM-L

Re: Help needed using seagate STT20000A

2003-10-17 16:06:43
Subject: Re: Help needed using seagate STT20000A
From: Steve Ochani <ochanis AT NCC DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 17 Oct 2003 16:04:59 -0400
Hi again,

Yes \\.\Tape0 is listed

but when i try to pull up it's properties I get the following error

http://www.steveo.us/tivoli/7.jpg

I don't know if that is because I'm not useing ibm's driver

I don't have any other programs on at the time and the segate backup software 
service
is off.




On 17 Oct 2003 at 15:15, alkina wrote:

>
>
>
> If u are using default windows driver.In that case give
>
>
> \\ .\ tape0
>
>
> tape0 is the device detected by windows .
>
>
> Regards
>
>
> Alkina l
>
> "ADSM: Dist Stor Manager" wrote:
>
>
>
> Steve,
>
> In the TSM MC, under device information, were you able to see "tape0" in
> the "Device Name" colume? Just wanna make sure that the device is
> controlled by the native driver.
>
> Hunny Kershaw
>
>
>
>
> Steve Ochani
> To: ADSM-L AT VM.MARIST DOT EDU
> Sent by: "ADSM: cc:
> Dist Stor Subject: Re: Help needed using seagate STT20000A
> Manager"
>
> .EDU&gt;
>
>
> 10/16/2003 02:11
> PM
> Please respond to
> "ADSM: Dist Stor
> Manager"
>
>
>
>
>
>
> Hello,
>
> On 16 Oct 2003 at 8:43, Hunny Kershaw wrote:
>
> &gt; Steve,
> &gt;
> &gt; The TSM device driver does not support drives with device ID "STT20000A".
> &gt; You will need the Windows native driver for this device.
>
> That's what I tried to use first. And I got the following error when trying
> to do the initial
> device config.
>
> ----
> Server Version 5, Release 1, Level 5.0
> Server date/time: 10/13/2003 17:27:29 Last access: 10/13/2003 17:25:23
>
> ANS8000I Server command: 'define library GENLIB1 libtype=manual'
> ANR8400I Library GENLIB1 defined.
> ANS8000I Server command: 'define drive GENLIB1 GENDRV_0.0.0'
> ANR8404I Drive GENDRV_0.0.0 defined in library GENLIB1.
> ANS8000I Server command: 'define path STEVEOIMAGE2_SERVER1 GENDRV_0.0.0
> srctype=server desttype=drive device=mt1.0.0.0 library=GENLIB1'
> ANR8420E DEFINE PATH: An I/O error occurred while accessing drive
> GENDRV_0.0.0.
> ANS8001I Return code 15.
> ANS8000I Server command: 'define devc GENCLASS1 devtype=GENERICTAPE
> library=GENLIB1'
> ANR2203I Device class GENCLASS1 defined.
> ANS8000I Server command: 'define stgpool GENPOOL1 GENCLASS1
> maxscratch=500 dataformat=NATIVE'
> ANR2200I Storage pool GENPOOL1 defined (device class GENCLASS1).
>
> ANS8002I Highest return code was 15.
> ----
>
>
> So how do I use the device?
>
>
>
>
> &gt;
> &gt; Regards,
> &gt;
> &gt; Hunny Kershaw
> &gt;
> &gt;
> &gt;
> &gt;
> &gt; Steve Ochani
> &gt; To:
> ADSM-L AT VM.MARIST DOT EDU
> &gt; Sent by: "ADSM: cc:
> &gt; Dist Stor Subject: Re: Help needed
> using seagate STT20000A
> &gt; Manager"
> &gt;
> &gt; .EDU&gt;
> &gt;
> &gt;
> &gt; 10/15/2003 04:33
> &gt; PM
> &gt; Please respond to
> &gt; "ADSM: Dist Stor
> &gt; Manager"
> &gt;
> &gt;
> &gt;
> &gt;
> &gt;
> &gt;
> &gt; Thanks for the reply,
> &gt;
> &gt; I tried what you suggested, uninstalled the TSM device driver (via
> &gt; add/remove
> &gt; programs). Checked ms driver with backup utility from seagate, backup
> works
> &gt; fine.
> &gt;
> &gt; Installed TSM device driver from CD.
> &gt; Went to device manager, update drivers -- windows could not find the ibm
> &gt; device driver,
> &gt; even had it scan the CD (there is no INF file for the adsmscsi.sys). So I
> &gt; tried forcefully
> &gt; installing it by modifying the winnt/inf/tape.inf file and put in an
> entry
> &gt; for IBM and for the
> &gt; admscsi.sys file. It seemed to install fine, rebooted, check the driver
> &gt; property and it
> &gt; seems fine, lists ibm driver as shown here
> &gt;
> &gt; http://www.steveo.us/tivoli/4.jpg
> &gt;
> &gt; But now when I go into TSM console and try to "start" the driver I get
> the
> &gt; error
> &gt;
> &gt; "Unable to start the TSM Device Driver.
> &gt; Reason: The system cannot find the device specified."
> &gt;
> &gt; as shown here
> &gt;
> &gt; http://www.steveo.us/tivoli/5.jpg
> &gt;
> &gt; I then tried in the driver properties, putting the device over to the
> left
> &gt; column "Devices
> &gt; controlled by TSM Device Driver", rebooted , but it put the device back
> to
> &gt; the column
> &gt; "Devices controlled by Native Device Drivers"
> &gt;
> &gt; as shown here
> &gt;
> &gt; http://www.steveo.us/tivoli/6.jpg
> &gt;
> &gt; So how do I properly install this driver if there is no inf file for it.
> &gt;
> &gt; I also see in the docs that in windows 2000 that the tsm device drivers
> are
> &gt; not needed.
> &gt;
> &gt;
> &gt; Thanks for any help
> &gt;
> &gt;
> &gt;
> &gt; On 15 Oct 2003 at 12:00, alkina wrote:
> &gt;
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; Dear Mr. steeve ,
> &gt; &gt;
> &gt; &gt; This type of error i mean i/o error comes when u are using the wrong
> &gt; device name,or device is not
> &gt; &gt; properly configured.If these are ok please try:
> &gt; &gt; 1.Uninstall Previously installed TSM device driver.
> &gt; &gt; 2. Now install the seagate driver at o.s level and try local backup
> thru
> &gt; win2k.If so tape is
> &gt; &gt; communicatibg properly.
> &gt; &gt; 3. Now install TSM device driver .
> &gt; &gt; 4.Now go to o.s level ,go to manage and tape drives.Here u can see 
> ur
> &gt; tapes drive.This is using
> &gt; &gt; windows driver.Now update the driver and u will be prompted two
> &gt; drivers(one from seagate and
> &gt; &gt; other from IBM TSM ).Choose IBM TSM DEVICE driver.
> &gt; &gt; 5.From the TSM managment console verify that TSM DEVICE DRIVER is
> RUNNING
> &gt; if not start
> &gt; &gt; it.
> &gt; &gt; 6.Now delete old devc,drive etc. and define
> &gt; allagain(libr,drive,path,devc,stg etc.)
> &gt; &gt;
> &gt; &gt; Thanks and Regards
> &gt; &gt; Alkina l
> &gt; &gt; India
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; ochanis AT ncc DOT edu wrote:
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; Hello all,
> &gt; &gt;
> &gt; &gt; I have installed TSM server (and client) 5.1 on win2k pro, service
> &gt; pack 4 + all updates.
> &gt; &gt;
> &gt; &gt; This machine has a new Seagate tapestor travan 20 drive (which I've
> &gt; tested with the
> &gt; &gt; seagate
> &gt; &gt; software to do a backup and it works fine)
> &gt; &gt;
> &gt; &gt; After install of TSM server completes and I run the management
> &gt; console it's initial setup
> &gt; &gt; wizard
> &gt; &gt; runs and during the devices install part it detects my drive as
> &gt; mt1.0.0.0, I check the device
> &gt; &gt; in
> &gt; &gt; list to use it, click next and I get the error
> &gt; &gt; "Failed to issue a command to the server, click OK to see why."
> &gt; &gt;
> &gt; &gt; I click ok and I get the following.
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; --------
> &gt; &gt; erver Version 5, Release 1, Level 5.0
> &gt; &gt; Server date/time: 10/13/2003 17:27:29 Last access: 10/13/2003
> &gt; 17:25:23
> &gt; &gt;
> &gt; &gt; ANS8000I Server command: 'define library GENLIB1 libtype=manual'
> &gt; &gt; ANR8400I Library GENLIB1 defined.
> &gt; &gt; ANS8000I Server command: 'define dri! ve GENLIB1 GENDRV_0.0.0'
> &gt; &gt; ANR8404I Drive GENDRV_0.0.0 defined in library GENLIB1.
> &gt; &gt; ANS8000I Server command: 'define path STEVEOIMAGE2_SERVER1
> &gt; GENDRV_0.0.0
> &gt; &gt; srctype=server desttype=drive device=mt1.0.0.0 library=GENLIB1'
> &gt; &gt; ANR8420E DEFINE PATH: An I/O error occurred while accessing drive
> &gt; GENDRV_0.0.0.
> &gt; &gt; ANS8001I Return code 15.
> &gt; &gt; ANS8000I Server command: 'define devc GENCLASS1 devtype=GENERICTAPE
> &gt; &gt; library=GENLIB1'
> &gt; &gt; ANR2203I Device class GENCLASS1 defined.
> &gt; &gt; ANS8000I Server command: 'define stgpool GENPOOL1 GENCLASS1
> &gt; maxscratch=500
> &gt; &gt; dataformat=NATIVE'
> &gt; &gt; ANR2200I Storage pool GENPOOL1 defined (device class GENCLASS1).
> &gt; &gt;
> &gt; &gt; ANS8002I Highest return code was 15.
> &gt; &gt; --------
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; I have tried canceling the initial setup and tried installing the
> &gt; device later but get the same
> &gt; &gt; resulting I/O error.
> &gt; &gt;
> &gt; &gt; I can make a new node and assign it the policy to use the pool but
> as
> &gt; soon as i try to
> &gt; &gt; backup I
> &gt; &gt; get an error such as Server media mount not possible.
> &gt; &gt; To see a couple of screenshots of the errors they are at
> &gt; &gt;
> &gt; &gt; http://www.steveo.us/tivoli/1.jpg
> &gt; &gt;
> &gt; &gt; http://www.steveo.us/tivoli/2.jpg
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; Thanks for any help.
> &gt; &gt;
> &gt; &gt;
> &gt; &gt;
> &gt; &gt;
> &gt; &gt;
> &gt; &gt;
> &gt; &gt; «¤»¥«¤»§«¤»¥«¤»§«¤»¥«¤»§«¤»¥«¤»§«¤»¥«¤»§«¤»¥«¤»§«¤»¥«¤»
> &gt; &gt; Education is what remains after one has forgotten everything he
> &gt; &gt; learned in school. -Albert Einstein
> &gt; &gt;
> &gt; &gt; Steve O.
> &gt; &gt; http://www.steveo.us
> &gt; &gt;
> &gt; &gt;
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