Re: Tapes being set to Unavailable (was Re: 3584 Cleaning Frequency)

Has your CE installed the new drive clips?  That helps with the dismount
problems.

______________________________
John Monahan
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             Todd Lundstedt
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             .EDU>                     Re: Tapes being set to Unavailable
                                       (was Re: 3584 Cleaning Frequency)

             10/16/2003 02:16
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Yep.. they are at a very recent, if not the most recent code level, along
with the library's code level.  No more than 2 months old there... but
then, that could be the problem.. perhaps that code level is bad.. I will
have my CE get me the latest numbers and check that, but I suspect (hope)
that isn't the issue.




David Longo <David.Longo AT HEALTH-FIRST DOT ORG>
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10/16/2003 02:11 PM
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        Subject:        Tapes being set to Unavailable (was Re: 3584
Cleaning Frequency)


Have you had the firmware on the drives brought uptodate?



David B. Longo
System Administrator
Health First, Inc.
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Rockledge, FL 32955-4305
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david.longo AT health-first DOT org


>>> Todd_Lundstedt AT VIA-CHRISTI DOT ORG 10/16/03 02:43PM >>>
IBM.. and it is happening with frequency on tapes that are new, as well as

tapes we have had since day one.  I cleaned the drives manually (using the

panel on the 3584), but we are still getting a few unavailables each
night.

I did some research on the tapes that went unavailable over the last 30
days, and all of the ones I checked had another error nearby.. indicating
that the dismount of that volume failed, and it may still be in the
drive... yet, they never are, they seem to be dismounted successfully.
I am still trying to figure this out... if anyone has a suggestion.
Thanks