Re: Backup Stgpool Process hangs, not cancelable

Hi,

First, what version of TSM are you running? From the looks of it it must be
5.1.x or 5.2.x. And, is the library shared and/or SAN attached?

I think you have to restart and maybe reboot your TSM server. Because TSM is
not able to complete the file its working on, it will never end nor cancel
the process.

Regard,

Karel

-----Oorspronkelijk bericht-----
Van: Gerd Becker [mailto:Gerd.Becker AT EMPRISE DOT DE]
Verzonden: zondag 12 oktober 2003 10:24
Aan: ADSM-L AT VM.MARIST DOT EDU
Onderwerp: Backup Stgpool Process hangs, not cancelable


Hi TSM'ers,

my daily backup storagepool works fine since yesterday. The process
started with a central script. All storage pools are copied fine during a
few minutes. But the last of them, TAPE_BACKUP_001, probably the biggest
will not finish for more then 20 hours. I queried the process severalt
times, but there is no change in the current physical File bytes. So I
tried to canel the process. The command was accepted, but the process
doesn't stop.

 Process Process Description  Status
  Number
-------- --------------------
-------------------------------------------------
     455 Backup Storage Pool  Primary Pool TAPE_BACKUP_001, Copy Pool
                               COPY_BACKUP, Files Backed Up: 26036, Bytes

                               Backed Up: 1,011,460,904, Unreadable Files:
0,
                               Unreadable Bytes: 0. Current Physical File

                               (bytes): 55,767,181,387
Current input volume:
                               000082.
Current output volume: 000026.

-> I tried it again:
ANR0941I CANCEL PROCESS: Cancel for process 455 is already pending.

-> I put the status of the volume to unavailable - command refused:

ANR2405E UPDATE VOLUME: Volume 000082 is currently in use by clients
and/or data management operations.
ANR2212I UPDATE VOLUME: No volumes updated.

-> I looked for locks:
show locks:
Lock hash table contents (slots=510):

slot -> 181:
LockDesc: Type=17011, NameSpace=0, SummMode=sLock, Key='+PD_MAIN_WE'
  Holder: Tsn=0:11807906, Mode=sLock
slot -> 274:
LockDesc: Type=17011, NameSpace=0, SummMode=sLock, Key='+PD_BKUP_STG_ALL'
  Holder: Tsn=0:11807912, Mode=sLock
slot -> 383:
LockDesc: Type=34040, NameSpace=319, SummMode=xLock, Key='11.0'
  Holder: Tsn=0:11928737, Mode=xLock
LockDesc: Type=17011, NameSpace=0, SummMode=sLock, Key='+PD_BKUP_STG'
  Holder: Tsn=0:11809139, Mode=sLock

My Question: Has anyone a idea, how I can stop this process without shut
down the server?

Thank you for Help

Regards

Gerd Becker, Emprise Network Consulting