Jim,
Did it fix access to previously cut tapes? or only tapes used from then on
out?
I updated the drivers again, rebooted, made my tapes available and still
get the I/O error when I try to audit one.
Thanks. I think I'll call TSM back and escalate my call.
Deb Randolph
"Murray, Jim"
<JMurray@LIBERTY- To: ADSM-L AT VM.MARIST
DOT EDU
BANK.COM> cc:
Sent by: "ADSM: Subject: Re: ANR8355E
Dist Stor
Manager"
<[email protected]
.EDU>
09/16/2003 02:43
PM
Please respond to
"ADSM: Dist Stor
Manager"
I had a similar problem with version 5.1.7 with a Quantum M2500. The fix
turned out to be a reinstall of the TSM Server Device Driver.
Jim Murray
Senior Systems Engineer
Liberty Bank
860.638.2919
jmurray AT liberty-bank DOT com
~~~~~~ _/) ~~~~~~~~~~
-----Original Message-----
From: Debi Randolph [mailto:Debra.Randolph AT FBOL DOT COM]
Sent: Tuesday, September 16, 2003 15:40
To: ADSM-L AT VM.MARIST DOT EDU
Subject: ANR8355E
Hi all.
I'm impatiently awaiting a call back from TSM Support.
I just installed a new TSM Server under Windows 2003 - Version 5.2.1.0
Along with it we installed a new IBM 3584 library with IBM LTO drives in
it.
The problem is that I cannot read, or restore any of the data that has gone
off to tape.
Basically I cannot read the tapes at all.
I tried to do an Audit volume and received the following error:
09/16/2003 14:31:26 ANR8355E I/O error reading label for volume 800005 in
drive DRIVE4 (mt4.0.0.5).
09/16/2003 14:31:43 ANR8381E LTO volume 800005 could not be mounted in
drive
DRIVE4 (mt4.0.0.5).
09/16/2003 14:31:43 ANR1402W Mount request denied for volume 800005 -
volume
unavailable.
09/16/2003 14:31:43 ANR1410W Access mode for volume 800005 now set to
"unavailable".
09/16/2003 14:31:43 ANR2321W Audit volume process terminated for volume
800005
- storage media inaccessible.
09/16/2003 14:31:43 ANR0985I Process 25 for AUDIT VOLUME (REPAIR) running
in
the BACKGROUND completed with completion state
FAILURE at
14:31:43.
I made the tape status Read/Write and still had the same issue.
We are using the latest drivers downloaded from the web.
Anything I can do while waiting for Tivoli to call?
Thanks,
Deb Randolph
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