ADSM-L

SV: SV: TSM Client 5.2.0.0 on W2k

2003-08-26 04:19:56
Subject: SV: SV: TSM Client 5.2.0.0 on W2k
From: Christian Svensson <christian.svensson AT CRISTIE DOT SE>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 26 Aug 2003 10:22:14 +0200
Hi Again!
Is it always hanging when you run a backup? Included when you run a manuel 
backup?
And it´s only hangs when you use OFM?

/C

-----Ursprungligt meddelande-----
Fran: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]För Janusz 
Wiszniowski
Skickat: den 26 augusti 2003 10:11
Till: ADSM-L AT VM.MARIST DOT EDU
Ämne: Re: SV: TSM Client 5.2.0.0 on W2k


Hi!

Thanks for info. The problem appears (I think) on different files. As I
wrote, once it hangs on C:\WINNT\Temp\somefile.tmp, other time on some
Outlook files, etc. What can be  the reason ?
Win 2000 has McCafee antivirus software installed, but there is no job
working when TSM client hangs.

Regards
Janusz


-------------------------------------------------------------------
Janusz Wiszniowski
M3odszy Projektant
-------------------------------------------------------------------
Computer Communication Systems S.A.
ul. Bema 15, 50-265 Wroc3aw, Poland
www.ccs.pl
tel. (+48 71) 321-16-66 wewn. 207
fax. (+48 71) 322-40-36
-------------------------------------------------------------------


                                                                       
                      Christian Svensson                               
                      <christian.svensson@         Do:      ADSM-L AT VM.MARIST 
DOT EDU
                      CRISTIE.SE>                  DW:                 
                      Wys3ane przez:               Temat:   SV: TSM Client 
5.2.0.0 on W2k
                      "ADSM: Dist Stor                                 
                      Manager"                                         
                      <ADSM-L AT VM.MARIST DOT ED                             
                      U>                                               
                                                                       
                                                                       
                      2003-08-26 09:50                                 
                      Odpowiedz do "ADSM:                              
                      Dist Stor Manager"                               
                                                                       
                                                                       




Hi!
You can not kill the Open File Module with a software. The only way to kill
a OFM software is to reboot.
That is becuse the OFM software is so deep in the software so if you should
killit then should you got a blue screen.
But about your problem.
I have see the same problem before but with another Open File software and
with another software.
But there was no problem with the software. The problem was with a unique
file.
So if you can look in the Client log and see if the backup hangs on a
specify file everytime.
If it hangs on the same file all the time. Please remove that file and the
backup should work fine now.

Best Regard
Christian Svensson

-----Ursprungligt meddelande-----
Fran: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]För Janusz
Wiszniowski
Skickat: den 26 augusti 2003 09:20
Till: ADSM-L AT VM.MARIST DOT EDU
Ämne: Re: TSM Client 5.2.0.0 on W2k


I used PSKILL utility with no results :(
I think that 5.2 Client with installed Open File Support module is able to
backup locked files (by other applications)... Am I wrong ?.
Mabye there is some other problem with client itself.

Some ideas ?

Janusz





                      "Kamp, Bruce"
                      <bkamp AT MHS DOT NET>          Do:
ADSM-L AT VM.MARIST DOT EDU
                      Wys3ane przez:           DW:
                      "ADSM: Dist Stor         Temat:   Re: TSM Client
5.2.0.0 on W2k
                      Manager"
                      <[email protected]
                      T.EDU>


                      2003-08-25 18:51
                      Odpowiedz do
                      "ADSM: Dist Stor
                      Manager"






Have you tried using the resource kit utility called PSKILL?  I use it all
the time on servers when the scheduler is stuck in a starting state....
All you need is the process number.
Not a solution to the real problem but it save you a reboot!


--------------------------------------
Bruce Kamp
Midrange Systems Analyst II
Memorial Healthcare System
E: bkamp AT mhs DOT net
P: (954) 987-2020 x4597
F: (954) 985-1404
---------------------------------------


-----Original Message-----
From: Janusz Wiszniowski [mailto:Janusz.Wiszniowski AT CCS DOT PL]
Sent: Monday, August 25, 2003 11:23 AM
To: ADSM-L AT VM.MARIST DOT EDU

Hi all !


I have problem with TSM 5.2.0.0 Client on Win2000 Server. An Open File
Support module is installed. The SNAPSHOTCACHELOCATION is set correctly.
When performing incremental backup of filesystem,the operation sometimes
hangs. Once it hangs on C:\WINNT\Temp\somefile, other time on some Outlook
files, etc. This job is starting from scheduler as command file script .
When it hangs, then I have to reboot (hard) machine because there is no way
to kill the tsm session or kill the DOS window.

Some one Can Help Me ?

Regards


Janusz


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