Thanks to Dave Canan for this tip ..... It made the Report to work without
any error.

Regards Robert Ouzen
Helpdesk Manager
Haifa University
Israel

-----Original Message-----
From: Dave Canan [mailto:ddcanan AT ATTGLOBAL DOT NET]
Sent: Monday, August 18, 2003 8:39 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TSM Operational Monitor


I had this same issue. Do the following to correct the problem:

1) note the path where operational reporting is installed

2) use Add/Remove programs to uninstall it

3) reinstall to the original location and be sure to choose the Everyone
radio button during setup.


At 07:47 AM 8/18/2003 -0700, you wrote:
>Been playing with this on a desktop and I get this message on all the
>reporting tools if run on the scheduled time. I can right click and
>select "refresh using current time" or "refresh using scheduled time"
>and it will run. Anyone currently playing around with it seen this?
>
>
>
>
>
>ERROR -- Custom Summary
>
>-----------------------
>
>
>
>ERROR - Failed to load custom summary template file default_mon.xml.
>RC: -4
>
>
>
>
>
>
>
>TSM Operational Reporting - Version 5, Release x, Level x.-7
>
>
>
>Geoff Gill
>TSM Administrator
>NT Systems Support Engineer
>SAIC
>E-Mail:   gillg AT saic DOT com
>Phone:  (858) 826-4062
>Pager:   (877) 905-7154

Money is not the root of all evil - full backups are.

Isn't there considerable irony in conservatives persistently trying to
thwart conservation?