ADSM-L

Re: Errors during a DB restore?

2003-08-07 12:26:29
Subject: Re: Errors during a DB restore?
From: "Coats, Jack" <Jack.Coats AT BANKSTERLING DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 7 Aug 2003 11:28:08 -0500
I did power down everything, re-check all the scsi connections,
clean drives again, and go from 'scratch' (roughly 3 hours to
do it).  Still got the same errors.

I can run dsmserv restore db todate=today
and it loads the tape, before getting the error.

I am about to swap the two drives we have, (and their scsi targets)
and retry. ... Wish me luck.

Any other suggestions are appreciated.

[snip]

Yes, sorry.  Yes, Windows 2K server, 4.2.3.1 server software.
library is SCSI attached 3583 with the same microcode we have
on our production machine (not the latest, but within 6 months).
SCSI used is LVD.  Both drives and the library are on a single
SCSI chain.

I have cleaned the tape drives a couple of times.  After the first
time the error showed up especially.

I will re-check the cables and terminator.   Thanks for the hints.

-----Original Message-----
[snip]
...
>ANR8302E I/O error on drive TAPE0 (MT0.0.0.2) (OP=READ, Error Number=1235,
>CC=0,KEY=2B, ASC=4B, ASCQ=00, ...

Missing from your posting is server type and level, and tape attachment
method.  Looks like Windows.
Zlatko suggested looking into the Windows Registry MAXimumSGList value.
In addition, at a more mundane level, the following from my notes:

        ASC=4B+ASCQ=00 is a Data Phase Error, meaning that an error occurred
        during the Data Phase of a SCSI operation; as when a SCSI target
device
        receives a zero-length data frame, or too many parity errors have
        occurred during the Data-In and Data-Out phases of an operation.
        Could be caused by a bad (SCSI) cable or faulty SCSI termination.

I would also recommend cleaning the tape drive, to eliminate any media
processing that might contribute to this.

  Richard Sims, BU

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