Open file support with 5.2.0

Andrew:
Thank you for the response, I have tried this as well as the other cache option
settings and I always get the same results.
Here is the error I get

07/17/2003 10:33:45 ANS1376E Unable to perform operation using a point-in-time
copy of the filesystem. The backup/archive operation will continue without
snapshot support.
07/17/2003 10:34:03 ANS1327E The snapshot operation for
'\\andp-3253\d\Outlook\*' failed. Error code: 668.
07/17/2003 10:34:03 ANS1375E The snapshot operation failed.

07/17/2003 10:35:21 ANS1376E Unable to perform operation using a point-in-time
copy of the filesystem. The backup/archive operation will continue without
snapshot support.
07/17/2003 10:37:01 ANS1327E The snapshot operation for
'\\member_server_2\gcook\outlook\test\Outlook.pst' failed. Error code: 668.
07/17/2003 10:37:02 ANS1375E The snapshot operation failed.

Any Idea's, I dont see these error messages in the latest online documents
for the 5.2.0 client either.

Thank You
John Stephens
STORServer, Inc

********************************************************************
OFS support has nothing to do with specific file types, .pst or otherwise.

Try increasing the SNAPSHOTFSIDLEWAIT setting. For example:

   snapshotfsidlewait 10

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




John Stephens <jws AT stephens DOT net>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
07/17/2003 05:51
Please respond to jws


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Open File Support on 5.2.0 Request help



I am using the latest win2k client version 5.2.0.1 and trying to get open
file support to work.
I have included it in the install and used the setup wizard to help
configure it.
After the 2 reboots, I attempt to backup a Outlook PST file that the user
has open.

I continue to get errors from the GUI interface and the client command
line.

I have included the following lines in the dsm.opt file

Include.FS c:  fileleveltype=dynamic
Include.FS D: fileleveltype=snapshot snapshotcachelocation=c:\

Does anyone have any ideas on why this would not work, or does this
support
not include PST files.

Thank  You


   John Stephens
   STORServer, Inc