Do you run any other backup products on the problem machine besides TSM?
(ntbackup, veritas, arcserve, or ?????)
Are you backing up the problem machine via TSM scheduler service? If so,
try stopping *all* TSM client services (schedulers, client acceptors,
remote client agents) and wait about 15 - 30 minutes. Then run the
following command from the directory where TSM is installed, i.e.
C:\Program Files\Tivoli\TSM\baclient, or wherever you put the TSM\baclient
directory.
dsmc backup activedirectory
Does the backup complete successfully, or does it still fail?
If the problem persists, then do the following. I assume that your error
log name is the default, dsmerror.log. If not, then substitute your error
log name in the instructions below.
1) Delete or rename dsmerror.log
2) Run the following command, again from the directory where TSM is
installed:
dsmc backup activedirectory -traceflags=service -tracefile=dsmc.trc >
dsmc.out 2>&1
If you are using passwordaccess prompt, then run the following instead:
dsmc backup activedirectory -password=xxxxx -traceflags=service
-tracefile=dsmc.trc > dsmc.out 2>&1
where xxxxx is your TSM password.
3) When dsmc finishes, look in dsmc.out. Does it show the error (I would
expect so)? If so, then send me dsmc.trc, dsmc.out, dsmerror.log. If the
file are over 1 MB in size, zip them up.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
"Amini, Mehdi" <Mehdi.Amini AT VALUEOPTIONS DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
07/03/2003 06:42
Please respond to "ADSM: Dist Stor Manager"
To: ADSM-L AT VM.MARIST DOT EDU
cc:
Subject: Active Directory Domain Controller Backup Failure
After many months of successful backup suddenly backup fails on one of the
Domain Controllers with an error ANS1301E Server detected system error.
Nothing in the Log files indicate the reason.
This particular Server has a C: D: E: drive. I have manually tried to
backup and I get the same error. I discovered the failure is when it
tries
to backup the System Objects but I am unable to find out why.
We have a second Domain Controller, Same hardware/drives/permissions and
setup. This one completes ok.
Mehdi Amini
LAN/WAN Engineer
ValueOptions
12369 Sunrise Valley Drive
Suite C
Reston, VA 20191
Phone: 703-390-6855
Fax: 703-390-2581
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