Joshua,

You need the "Paid" license file.

The "PTF" versions on the FTP site
have a "dummy" license file that
will not allow them to function at all.
(...thus, the errors you are seeing.)

The "Paid" license file comes on the media when you
purchase it. If you have a Passport Advantage account,
you should be able to download it that way as well.

Have your customer get in contact with their
IBM account representative to obtain the
installation media or Passport Advantage information.

Thanks,

Del

----------------------------------------------------

> My customer did not receive all of their installation media so I had to
> download the SQL and Exchange agents.  After installing them, I
> attempted to run the agents and on each system the agent wouldn't run
> (either GUI or CLI) because it said the license file was corrupt.  I
> thought the agents would work but I guess I was wrong.
>
> Does anybody have any insight into this issue?