URGENT! picker has a tape stuck between itself and a slot!
2003-04-29 05:48:30
HI,
library 3575L12.
The picker has gotten a tape stuck between itself and a
tapeslot!
I've been looking in the maintenance information manual how
to deal with this, but it only talks about removing a tape
mannualy when its stuck in the picker itself.
I cannot turn or move the picker in any way!
Does anyone know of documentation which does describe this?
I've tried moving the picker by the menu's on the library,
but this didnt work!
michelle
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