ADSM-L

Re: journal errors - return code 121 \\.\pipe\jnl

2003-02-11 10:30:39
Subject: Re: journal errors - return code 121 \\.\pipe\jnl
From: Pete Tanenhaus <tanenhau AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 11 Feb 2003 10:27:00 -0500
Np errors in the backup client errorlog indicate the opposite condition,
that is the backup client
is trying to read a response sent from the journal daemon which isn't
available at the moment
the read is being done.

This error can happen if the journal daemon ends (obviously a problem) or
(I believe) if the
response the backup client is looking for from the journal daemon is still
in progress, meaning
that the journal daemon hasn't finished processing/sending it.

In most cases the response is ready when the backup client goes to read it,
but if it isn't
the backup client will keep trying to read the response until it either
arrives or a timeout occurs
(don't know the exact wait time of the top of my head).

That being said, I think development (myself) needs to look at  the np
error logging on both sides
and try to eliminate logging messages which aren't really errors, but in
some situations it's difficult
to determine if an error condition is legitimate and should be logged or if
it is innocuous and can be ignored.

Hope this helps ......

Pete Tanenhaus
Tivoli Storage Solutions Software Development
email: tanenhau AT us.ibm DOT com
tieline: 320.8778, external: 607.754.4213

"Those who refuse to challenge authority are condemned to conform to it"

---------------------- Forwarded by Pete Tanenhaus/San Jose/IBM on
02/11/2003 10:13 AM ---------------------------

"Magura, Curtis" <curtis.magura AT LMCO DOT COM>@VM.MARIST.EDU> on 02/11/2003
09:27:26 AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

Sent by:    "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To:    ADSM-L AT VM.MARIST DOT EDU
cc:
Subject:    Re: journal errors - return code 121 \\.\pipe\jnl



Pete,

What about the message - 02/11/2003 04:02:14 NpPeek: No data. ?

We are also seeing this daily in dsmserror on the same clients. Is there a
connection?

Curt Magura
Lockheed Martin EIS
Orlando, Fla.
321-235-1203


-----Original Message-----
From: Pete Tanenhaus [mailto:tanenhau AT US.IBM DOT COM]
Sent: Tuesday, February 11, 2003 9:18 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: journal errors - return code 121 \\.\pipe\jnl


This error occurs when the journal daemon process attempts to send a
response on a named pipe provided by
a backup client process and the pipe no longer exists or isn't valid.

This can happen if the backup process/session ends or closes the pipe
before the journal daemon
sends or is finished sending the response or in some cases when the journal
daemon is shutting down and
cleaning up resources.

By itself the error is innocuous but I understand it is annoying to see
error messages in the log which can't
be explained.

Hope this helps ....


Pete Tanenhaus
Tivoli Storage Solutions Software Development
email: tanenhau AT us.ibm DOT com
tieline: 320.8778, external: 607.754.4213

"Those who refuse to challenge authority are condemned to conform to it"

---------------------- Forwarded by Pete Tanenhaus/San Jose/IBM on
02/11/2003 09:14 AM ---------------------------

"Magura, Curtis" <curtis.magura AT LMCO DOT COM>@VM.MARIST.EDU> on 02/11/2003
06:49:34 AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

Sent by:    "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To:    ADSM-L AT VM.MARIST DOT EDU
cc:
Subject:    Re: journal errors - return code 121 \\.\pipe\jnl



Don't have good news other to say that I still see the message at 5.1.5.9
of
the client talking to 5.1.5.4 server. Haven't had time to call the support
center yet. Working a different call with the support center related to
cleanup backupgroups on one of the servers that just went to 5.1.5.4!

Curt Magura
Lockheed Martin EIS
Orlando, Fla.
321-235-1203


-----Original Message-----
From: chris rees [mailto:rees_chris AT HOTMAIL DOT COM]
Sent: Tuesday, February 11, 2003 3:34 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: journal errors - return code 121 \\.\pipe\jnl


Hi All

I'm getting the following from a new client that is running journaling.
TSM Client is 5.1.5.2, server is 5.1.5.4.

10-02-2002 09:20:05 NpOpen : Named pipe error connecting to server
WaitOnPipe failed.
NpOpen: call failed with return code:121 pipe name \\.\pipe\jnl


I see there was a similar thread last week ( G.Gill and C.Magura )and
wondered if you guys got any further with it.  We have a few clients at the
above levels using journaling but only 1 seems to be giving the pipe
problem.

TIA

Chris










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