ADSM-L

Re: Incorrect platform

2003-02-05 09:07:40
Subject: Re: Incorrect platform
From: "Loon, E.J. van - SPLXM" <Eric-van.Loon AT KLM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 5 Feb 2003 13:45:13 +0100
Hi Stefan!
Yes, there is, but it involves patching some database tables. You should
open a call at IBM Support for this.
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines


-----Original Message-----
From: Stefan Johansson [mailto:Stefan.Johansson AT ETERRA DOT SE]
Sent: Wednesday, February 05, 2003 11:16
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Incorrect platform


Hi!

On a system running TSM server 4.2.1 on W2K a customer has accessed a node
from a WinNT console, thereby changing the platform from Netware to WinNT.
All attempts to run dsmc results in;

2003-02-05 10:08:50   ANR0428W Session 20221 for node LTK_NWFS1 (NetWare)
                       refused - client is down-level with this server
version.

I´ve tried to upgrade the client to the latest version, 5.1.5.6 from 5.1.5
with no luck, and also to downgrade to 5.1 with the same result.

Now, the only ways I know to reset the node to Netware platform is;
restore the TSM DB to a date before the change (2 weeks now), resulting in
2 lost weeks of backups for all clients, OR deleting the node and then
re-create it, resulting in total loss of backup for that node (2 years of
data on what of course has to be the biggest fileserver, about 250 GB).

None of the options is really acceptable to the owners of the data, so
PLEASE, is there a third option? Is there perhaps a way to "manipulate" the
"platform"-value in TSM:s database?


Kindly Regards
Med vänliga hälsningar
Kjell Svensson
E-post; kjell.svensson AT eterra DOT se
Mobiltel; +46733-67 17 95




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