Yes as a result of the hardware problem. First cartrige is labeled ok. But
the umount of the volumes fails, because the gripper is not able to get the
cartridge out of the drive (to much forced needed).
--------------------------------------------------------
Timo Kilchenmann     E-Mail  timo.kilchenmann AT bechtle DOT ch
                     Phone   +41 1 843 34 91 (direct)
Bechtle Data AG      or      +41 1 843 32 32
Bahnstrasse 58/60    Telefax +41 1 843 34 24
CH-8105 Regensdorf   Mobile  +41 79 417 43 55
Switzerland          http://www.bechtle-data.ch
--------------------------------------------------------


 --------------------------------------------------------------------------
 Externe Mail : "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
 29.01.2003    10:02
 --------------------------------------------------------------------------



              Gesendet von: "ADSM:
              Dist Stor Manager"         An:    ADSM-L AT VM.MARIST DOT EDU
              <ADSM-L AT VM.MARIST DOT EDU>     Kopie:
                                         Thema: Re: Problems with IBM 3584-L32 
library with IBM prelabeld LTO car         tridges
              Bitte antworten an
              "ADSM: Dist Stor
              Manager"






Do you mean the label libv command failed?

What was the error?

-----Mensaje original-----
De: Kilchenmann Timo [mailto:timo.kilchenmann AT BECHTLE DOT CH]
Enviado el: miercoles, 29 de enero de 2003 9:54
Para: ADSM-L AT VM.MARIST DOT EDU
Asunto: Problems with IBM 3584-L32 library with IBM prelabeld LTO
cartridges


Dear all,

We run into the following problem:

Bought 80 additional labeled LTO cartridges through IBM. Inserted the
cartridges into the library. BUT the library/picker is not able the get the
cartridges out of the slots nor the tape drives. Doing the procedure by
hand I found out, that I need to apply allot of force.

I opened a hardware call. IBM guy showed up, updated microcode on library
and drives. The guy told me that the problems with the cartridges are our
business - not his or IBM's. I responded back that both the library and the
cartridges are from IBM! - no good :-(.

Has anyone out there experienced similar problems? How were the problems
solved?

--------------------------------------------------------
Timo Kilchenmann     E-Mail  timo.kilchenmann AT bechtle DOT ch
                     Phone   +41 1 843 34 91 (direct)
Bechtle Data AG      or      +41 1 843 32 32
Bahnstrasse 58/60    Telefax +41 1 843 34 24
CH-8105 Regensdorf   Mobile  +41 79 417 43 55
Switzerland          http://www.bechtle-data.ch
--------------------------------------------------------

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