ADSM-L

Re: Backup fails when files fail

2003-01-28 13:24:11
Subject: Re: Backup fails when files fail
From: "jane.bamberger" <jane.bamberger AT BASSETT DOT ORG>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 28 Jan 2003 13:17:45 -0500
HI,

I have Server 5.1.6 with most clients still at 4.2.x - and I still get the 
failed status, even when other files have backed up:

---------------------------------------------------------------------------------+
                |       (Backed Up Today)       | (Stored on Server)  |         
 |
Node            | Status    Elapsed   Bytes(MB) | Files     Data      | Last 
Acc |
----------------+-------------------------------+---------------------+----------|
ADSMSRVR        | Failed    00:05:40  35.85     | 152194    4088   MB | <1      
 |
CWS01           | Missed    N/A       N/A       | 229222    46416  MB | 2       
 |
ORSRVR          | Missed    N/A       N/A       | 268094    49184  MB | 2       
 |
RX              | Failed    00:00:26  3.32      | 108471    4557   MB | <1      
 |
RXSRVR          | NoData    08:35:38  .0492     | 101303    1398   MB | 1       
 |
UTILSRVR        | NoData    04:07:25  .0411     | 1317040   15466  MB | <1      
 |
---------------------------------------------------------------------------------+

You can see that for my adsmsrvr - the status is failed - but 35 mb backed up. 
It is not the behavior I like - but I put the patch on when my server was at 
4.2 and it still occurred. I had talked to level 2 support at the time and was 
told it was a requested feature - that admins had requested to know when a file 
failed to back up. 

I would love a solution to this - as my boss questions the failures all of the 
time.

Jane
Bassett Health Care

-----Original Message-----
From: Bernard Rosenbloom [mailto:brosenbl AT OPTONLINE DOT NET]
Sent: Tuesday, January 28, 2003 12:33 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Backup fails when files fail


Andy,
Glad you're on this discussion. I work for IBM and my colleagues and I were
told months ago from level2 TSM support that reporting a backup as failed (in
the TSM activity) as a result of an rc=4 (files open or not found) was a "bug"
in 4.2.x and would be fixed.

Andrew Raibeck wrote:

> You don't qualify what you mean by "failed", but if you simply mean that
> the return code from dsmc was 4, then this is a new 5.1 feature, not a
> bug. See the "Automating Tasks" chapter in the 5.1 client manual for
> information on return codes from the command line client and their
> meanings. If you have any other questions on this, let me know.
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Development
> Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> Internet e-mail: storman AT us.eyebm DOT com (change eye to i to reply)
>
> The only dumb question is the one that goes unasked.
> The command line is your friend.
> "Good enough" is the enemy of excellence.
>
> Thomas Denier <Thomas.Denier AT MAIL.TJU DOT EDU>
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> 01/27/2003 14:47
> Please respond to "ADSM: Dist Stor Manager"
>
>         To:     ADSM-L AT VM.MARIST DOT EDU
>         cc:
>         Subject:        Backup fails when files fail
>
> We have an HP-UX TSM client running 5.1.1.0 code. It connects to a 4.2.3.3
> server running under OS/390. A 'dsmc incremental' command on the HP-UX
> system failed with an exit status of 4, apparently because three files
> failed with ANS1228E and ANS4045E (file not found) messages. I remember
> reading about this kind of behavior in Version 4 clients. Has Tivoli
> managed to resurrect this bug in Version 5?