I have a Windows 2000 client system that is unable to do backups because
of the problem described in APAR IC32075. The client has 4.1 client
software. I connected to the TSM server from my own desktop machine,
using the virtualnodename option to log on as the client. My desktop
has 5.1 client software. Even though I only performed queries, sessions
from the real client are failing with the message:

ANR0428W Session 60077 for node XXXXXXXXX (WinNT) refused -
         client is down-level with this server version.

TSM support has been giving me the run-around since Thursday. Are
instructions for resetting the client level in the TSM database
available from any other source?