Hi Bill,

which IP Adress does TSM try to contact if you get the ANR Message.
Does it really try to contact the correct host?

Try removing the TCPCLIENTADDRESS Option or set it to the correct
ip address. (Localhost usually means 127.0.0.1 and will tell TSM the
wrong Adress)

Olli

Bill Dourado wrote:

Hi ,

I am in the process of upgrading my NT clients from 4.1.1.0
to 4.2.3.1 as a fix for daylight saving problem.

My TSM Server is  4.1.4.1

I cannot get scheduled backups for 4.2.3.1 clients to run successfully ,
4.1.1.0 clients work OK as always.

Error MSG:
"ANR2716E Schedule prompter was not able to contact client D411."
(Stopping & starting TSM services on the client gets the schedule to run)

Here is D411 dsm.opt file :-

PASSWORDACCESS GENERATE
TCPSERVERADDRESS    adsm1.alstec.com

ERRORLOGRETENTION   7 D
TCPCLIENTADDRESS    localhost
SCHEDMODE PROMPTED
SCHEDLOGRETENTION   7D

All my 4.1.1.0 clients use SCHEDMODE     PROMPTED & PASSWORDACCESS GENERATE

I am still battling the "daylight saving problem" so any help will be
greatly appreciated.

Thanks

Bill Dourado


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