ADSM-L

Re: Backup reporting: SUMMARY TABLE ISSUE IS FOUND

2002-09-20 10:47:15
Subject: Re: Backup reporting: SUMMARY TABLE ISSUE IS FOUND
From: "Williams, Tim P {PBSG}" <Tim.Williams AT PBSG DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 20 Sep 2002 09:36:12 -0500
The fix for this is at these levels (per apar doc):
 Apply patch 4.2.2.5, 5.1.1.1 or higher, available through
  Tivoli Web Page to resolve this problem, or fixing
  PTF when available.


Here's a blerb from my etr/pmr (problem ticket):
The APAR you are referring to is IC34462.  This issue is specific to
the summary table not being updated when client sessions are severed and
the session has to be re-established.  This APAR is currently open, but
I have added you to the interested parties list for this APAR.  There
was also another APAR (IC33455) which addressed an issue with the
summary table simply not being updated properly during client backups.


Here's the actual 2 apars...the doc on the problem/issue:
FYI Thanks Tim


 APAR Identifier ...... IC34462       Last Changed..02/09/19
  BYTES FIELD IN SUMMARY TABLE SHOWS VALUE 0 IF THE BACKUP SESSION
  IS LOST AND THEN REOPENED AGAIN (I.E. MSG ANS1809E)

  Symptom ...... IN INCORROUT         Status ........... OPEN
  Severity ................... 2      Date Closed .........
  Component .......... 5698ISMSV      Duplicate of ........
  Reported Release ......... 51A      Fixed Release ............
  Component Name TSM SERVER 510       Special Notice
  Current Target Date ..              Flags
  SCP ................... AIXRSC
  Platform ............ AIX

  Status Detail: Not Available

  PE PTF List:

  PTF List:


  Parent APAR:
  Child APAR list:


  ERROR DESCRIPTION:
  When a backup session is lost and then reopened again
  successfully (e.g. MSG ANS1809E can be seen in the
  dsmsched.log), not all values in the SUMMARY TABLE of the TSM
  server will show the correct backup statistics. The BYTES field
  shows in that case a value of 0, while e.g the fields EXAMINED
  and AFFECTED show correct values.
  .
  Example:
  ========
  1.) select * from summary where activity='BACKUP':
     START_TIME: 2002-08-28 19:32:06.000000
       END_TIME: 2002-08-28 19:54:17.000000
       ACTIVITY: BACKUP
         NUMBER: 366
         ENTITY: LWLSAP2
       COMMMETH: Tcp/Ip
        ADDRESS: 172.20.13.42:33133
  SCHEDULE_NAME: MO-FR-1800
       EXAMINED: 71137
       AFFECTED: 251
         FAILED: 0
          BYTES: 0          <= |
           IDLE: 0
         MEDIAW: 0
      PROCESSES: 1
     SUCCESSFUL: YES
    VOLUME_NAME:
     DRIVE_NAME:
   LIBRARY_NAME:
       LAST_USE:
  .
  2.) dsmsched.log:
  08/28/02   18:01:25 Scheduler has been started by Dsmcad.
  08/28/02   18:01:25 Querying server for next scheduled event.
  08/28/02   18:01:25 Node Name: LWLSAP2
      ...
  08/28/02   18:59:19 ANS1898I ***** Processed    66,000 files
  *****
  08/28/02   19:31:50 Normal File-->     2,048,008,192
  /oracle/09p2/daten6/TBS_APOLLO4_IMG_TBS_2.ora  Sent
  08/28/02   19:31:50 ANS1809E Session is lost; initializing
  session reopen procedure.
  08/28/02   19:32:06 ... successful
  08/28/02   19:32:09 ANS1898I ***** Processed    66,500 files
  *****
      ...
  08/28/02   19:54:16 Total number of objects inspected:   71,137
  08/28/02   19:54:16 Total number of objects backed up:      251
  08/28/02   19:54:16 Total number of objects updated:          0
  08/28/02   19:54:16 Total number of objects rebound:          0
  08/28/02   19:54:16 Total number of objects deleted:          0
  08/28/02   19:54:16 Total number of objects expired:         63
  08/28/02   19:54:16 Total number of objects failed:           0
  08/28/02   19:54:16 Total number of bytes transferred:  6.46 GB


  08/28/02   19:54:16 Data transfer time:          1,868.07 sec
  08/28/02   19:54:16 Network data transfer rate:  3,629.75 KB/sec
  08/28/02   19:54:16 Aggregate data transfer rate:1,001.56 KB/sec
  08/28/02   19:54:16 Objects compressed by:                   19%
  08/28/02   19:54:16 Elapsed processing time:           01:52:50
  ################################################################
  It seems that when a session is lost and then reopened again,
  the new session descriptor does not hold the value for the bytes
  transfered so far anymore.
  .
  This problem was seen on a TSM AIX and NT 5.1.1.4 server, but
  maybe all TSM server levels will be affected which inlcude the
  fix for APAR IC33455.
  .
  Recreation:
  Unplug the network cable during a backup session => session lost
  Plug the network cable in again => backup session restarts
  Then check the SUMMARY TABLE for the BYTES field


  LOCAL FIX:
  Do not believe the values reported in the SUMMARY TABLE. Check
  the DSMSCHED.LOG or the ACTLOG for the correct backup
  statistics.



APAR Identifier ...... IC33455       Last Changed..02/07/19
  SUMMARY TABLE NOT BEING FULLY UPDATED


  Symptom ...... IN INCORROUT         Status ........... CLOSED  PER
  Severity ................... 2      Date Closed ......... 02/06/07
  Component .......... 5698TSMAX      Duplicate of ........
  Reported Release ......... 420      Fixed Release ............ 999
  Component Name TSM AIX SERVER       Special Notice
  Current Target Date ..              Flags
  SCP ................... AIXRSC
  Platform ............ AIX

  Status Detail: Not Available

  PE PTF List:

  PTF List:
  Release 420   : PTF not available yet


  Parent APAR:
  Child APAR list: PQ62875 IC34044 IC34045 IC34046 PQ62876 IC34047


  ERROR DESCRIPTION:
  Found on TSM Version 4.2.2.0
  Other Versions Affected  TSM Server V5.1
  OSs Effected All (recreated on WIN, AIX, Solaris)
  Happens with all TSM Client levels (tested 4.x thru 5.1 clients
  Impact: medium
  When backing up to a V4.2..2.0 or V5.1.0 TSM server the
  summary table is not being updated to show the correct amount
  of bytes received.  In the older versions of the server the
  bytes would display the amount of data received,however with
  versions 5.1.0 and 4.2.2.0 the bytes received is
  reflecting 0 bytes.  This is a problem for customers that
  verify backups with scripts querying the SUMMARY table:
  ..
  "select * from SUMMARY where ACTIVITY = 'BACKUP' "
  ..
  Examples:
    Server Version 4, Release 2, Level 1.11
  Total number of bytes transferred:     8.55 MB

  tsm: SOCRATES>select * from SUMMARY where ACTIVITY = 'BACKUP'
     START_TIME: 2002-04-29 14:42:49.000000
       END_TIME: 2002-04-29 14:44:06.000000
       ACTIVITY: BACKUP
         NUMBER: 3
         ENTITY: CHIPSHOT
       COMMMETH: Tcp/Ip
  SCHEDULE_NAME:
       EXAMINED: 54
       AFFECTED: 54
         FAILED: 0
          BYTES: 0
           IDLE: 76
         MEDIAW: 0
      PROCESSES: 1
     SUCCESSFUL: YES
    VOLUME_NAME:
     DRIVE_NAME:
   LIBRARY_NAME:
       LAST_USE:

    Server Version 4, Release 2, Level 2.0
  Total number of bytes transferred:     6.73 MB
  tsm: DUMPTRUCK>select * from SUMMARY where ACTIVITY='BACKUP'
  *** Older Backup when TSM server was at V4.2.1.0 **

     START_TIME: 2002-04-15 15:18:57.000000
       END_TIME: 2002-04-15 15:20:55.000000
       ACTIVITY: BACKUP
         NUMBER: 5
         ENTITY: COSMO
       COMMMETH: Tcp/Ip
  SCHEDULE_NAME:
       EXAMINED: 459
       AFFECTED: 459


         FAILED: 0
          BYTES: 10195527
           IDLE: 0
         MEDIAW: 0
      PROCESSES: 1
     SUCCESSFUL: YES
    VOLUME_NAME:
     DRIVE_NAME:
   LIBRARY_NAME:
       LAST_USE:
   *********After Upgrade to V4.2.2***************

     START_TIME: 2002-04-29 14:59:42.000000
       END_TIME: 2002-04-29 15:03:25.000000
       ACTIVITY: BACKUP
         NUMBER: 2
         ENTITY: CHIPSHOT
       COMMMETH: Tcp/Ip
  SCHEDULE_NAME:
       EXAMINED: 74
       AFFECTED: 74
         FAILED: 0
          BYTES: 0
           IDLE: 222
         MEDIAW: 0
      PROCESSES: 1
     SUCCESSFUL: YES
    VOLUME_NAME:
     DRIVE_NAME:
   LIBRARY_NAME:
       LAST_USE:


  LOCAL FIX:
  Keywords: ADAS_BYTES_AFFECTED multi-threaded client
            This also effects statistics of "ARCHIVE"
            sessions.
  .
  Apply patch 4.2.2.5, 5.1.1.1 or higher, available through
  Tivoli Web Page to resolve this problem, or fixing
  PTF when available.



  PROBLEM SUMMARY:
  ****************************************************************
  * USERS AFFECTED: All Platforms of TSM Server version 4.2.2.X  *
  *                 All Platforms of TSM Server version 5.1.0.X  *
  *                 All Platforms of TSM Server version 5.1.1.0  *
  ****************************************************************
  * PROBLEM DESCRIPTION: When backing up to a V4.2.2.0 or        *
  *                      V5.1.0 TSM server the                   *
  *                      summary table is not being updated to   *
  *                      show the correct amount                 *
  *                      of bytes received.                      *
  ****************************************************************
  * RECOMMENDATION: Apply fixing PTF or Patch.                   *
  ****************************************************************
  This is a problem for customers that
  verify backups with scripts querying
  the SUMMARY table:
  ..
  "select * from SUMMARY where ACTIVITY
  = 'BACKUP' "


  PROBLEM CONCLUSION:
  Server has been modified.  Summary table is not being updated
  to  show the correct amount of bytes received.


  TEMPORARY FIX:


  COMMENTS:


  MODULES/MACROS:   NONE


  SRLS:      NONE


  RTN CODES:


  CIRCUMVENTION:


  MESSAGE TO SUBMITTER: