ADSM-L

Re: TSM 5.1.1 Win2000 server reboot

2002-09-18 04:43:27
Subject: Re: TSM 5.1.1 Win2000 server reboot
From: Halvorsen Geirr Gulbrand <gehal AT WMDATA DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 18 Sep 2002 10:36:32 +0200
Hi Kurt,
I have had a similar problem (maybe the same) with TSM v. 4.2.2 on an IBM
x342, with adaptec 39160 SCSI controller, and LTO library IBM 3584.
In my case it rebooted 1-2 times pr. day. I bugged me alot, but seemingly it
was a problem with the SCSI Controller Driver on w2k.
To fix this I made a database backup of TSM, and installed w2k from scratch,
then installed the correct driver for the adapter-card (found on
ftp://ftp.software.ibm.com/storage/devdrvr/Win2000/adaptec_lun.zip),
reinstalled TSM, and restored the TSM database. I haven't had the problems
after that. Now, I don't think reinstalling OS should be necessary, but I
believe the problem is something related to registry settings for device
adpu160m (the adaptec controller), and when updating this driver, some
settings still are in registry or some files exist that are not replaced
when updating the driver.
Another problem is that because the server goes down unexpectedly, TSM is
likely to have a corrupted database, and when you get the server to run OK,
you should do an AUDITDB on your tsm. (Oh my, this is slow...)
The other option is to drop your database, and just do the full backup all
over again.

Hope this helps...

Rgds.
Geirr G. Halvorsen


-----Original Message-----
From: Kurt Beyers [mailto:kurt.beyers AT PANDORA DOT BE]
Sent: 17. september 2002 22:56
To: ADSM-L AT VM.MARIST DOT EDU
Subject: TSM 5.1.1 Win2000 server reboot


Hi,

I've just installed TSM 5.1.1 on a Windows 2000 Advanced Server (SP2)

The hardware of the TSM server is:

IBM Netfinity X232 8668 (Pentium 4, 1133 MHz)
512 MB RAM
IBM ServeRAID-4LX Ultra 160 controller (SCSI controller of internal disks)
IBM LTO library connected via an Adaptec SCSI controller.

During the setup of TSM and the full backup of a number of clients, the
server has rebooted 6 times. There is no Dr. Watson or what so ever. In the
TSM activity log there are also no errors written. You just retrieve the
latest commands before the shutdown and afterwards the normal startup
messages of TSM.

Only in the event log, there is an event stating 'An unexpected system
shutdown has occured'. No other errors or warnings in the event log.

Has anybody else experienced a similar situation and how did you solve it?

Any input is more then welcome. Thanks,

Kurt

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