ADSM-L

Re: Help for 2108 failure

2002-09-17 23:22:45
Subject: Re: Help for 2108 failure
From: "Mark D. Rodriguez" <mark AT MDRCONSULT DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 17 Sep 2002 22:22:08 -0500
Jason Liang wrote:

Hi TSMers,

My environment is
                   Fiber                   SCSI
RS/6000(TSM Server) ----> 2108 SAN Gateway -----> 3584 LTO library.


The TSM server worked perfectly until yesterday. The tape drives all went
offline and the problem turned out to be the hardware failure of 2108.

IBM technician came and replaced the 2108. After that, I updated the
latest
firmware for 2108 re-configured the 2108.


I have  followed the startup subsquence:
1. Turn on 3584 library;
2. Turn on 2108, initializeBox, targets, etc, reboot 2108
3. Restart RS/6000

Everything seemed fine, I can see all the devices on AIX, and inquery ok.

#lsdev -Cc tape
rmt0 Available 11-08-01-2,0 IBM 3580 Ultrium Tape Drive (FCP)
rmt1 Available 11-08-01-3,0 IBM 3580 Ultrium Tape Drive (FCP)
rmt2 Available 11-08-01-4,0 IBM 3580 Ultrium Tape Drive (FCP)
rmt3 Available 11-08-01-5,0 IBM 3580 Ultrium Tape Drive (FCP)
rmt4 Available 11-08-01-6,0 IBM 3580 Ultrium Tape Drive (FCP)
rmt5 Available 11-08-01-8,0 IBM 3580 Ultrium Tape Drive (FCP)
rmt6 Available 11-08-01-0,0 IBM 3580 Ultrium Tape Drive (FCP)
smc0 Available 11-08-01-0,1 IBM 3584 Library Medium Changer (FCP)
rmt7 Available 11-08-01-1,0 IBM 3580 Ultrium Tape Drive (FCP)

# tapeutil -f /dev/rmt0 inquiry
Issuing inquiry...

Inquiry Data,  Length 38

           0 1  2 3  4 5  6 7  8 9  A B  C D  E F   0123456789ABCDEF
   0000 - 0180 0332 2100 0100 4942 4D20 2020 2020  [. .2!...IBM     ]
   0010 - 554C 5433 3538 302D 5444 3120 2020 2020  [ULT3580-TD1     ]
   0020 - 3232 5530 0000                           [22U0..          ]

However, after I started up the dsmserv,

I got such errors:

09/17/02 17:04:28     ANR8356E Incorrect volume 320AAB was mounted
instead
of
                      volume 892AAB in library IBMLTO3584.
09/17/02 17:04:32     ANR8356E Incorrect volume 169AAB was mounted
instead
of
                      volume 313AAB in library IBMLTO3584.
09/17/02 17:04:39     ANR8356E Incorrect volume 321AAB was mounted
instead
of
                      volume 320AAB in library IBMLTO3584.
09/17/02 17:05:12     ANR8300E I/O error on library IBMLTO3584
(OP=00006C03,
                      CC=207, KEY=05, ASC=2C, ASCQ=00,
SENSE=70.00.05.00.00.0-
                      0.00.0A.00.00.00.00.2C.00.00.00.00.00.,
Description=Dev-
                      ice is not in a state capable of performing
request).
                      Refer to Appendix D in the 'Messages' manual for
                      recommended action.
09/17/02 17:05:12     ANR9999D mmsscsi.c(9161): ThreadId<58> Could not
move
                      volume 313AAB from slot 260 to slot 1127.

But there is no error from errpt.


Any advice will be appreciated!

Jason Liang


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Jason,

The first thing I would do is do an "audit library" and see if that
helps.  I am guessing this is a large library since you have 8 drives.
But it still might be worth the time, since it should correct the problems.

If the "audit library" didn't help then this might be a stretch, but I
saw something like this once.  The customers robot was misaligned.  The
bar code reader was reading the right volume, but the robot was grapping
the wrong tape ( it was actualy grapping the tape next to it ).

I would look and see which tape was supposed to be mounted and which
tape the robot was actually picking.

Again let me be clear, I am taking a stab at this one.  It just sounds a
whole lot like what happened before.  Good Luck and let us know what it
was when you get it fixed.

--
Regards,
Mark D. Rodriguez
President MDR Consulting, Inc.

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