Call IBM. In our case the fix involved manually changing values in the TSM
database. It's not something I'd want to do without Tivoli Support on the
other end of the phone. We actually ran some commands, and sent them the
output. Then, they called back and talked us through the exact steps to
take. The problem was fixed rather quickly once we got them involved.
Curtis Stewart
TSM Administrator
-----Original Message-----
From: MacMurray, Andrea (CC-ETS Ent Storage Svcs)
[mailto:Andrea.MacMurray AT CONAGRAFOODS DOT COM]
Sent: Wednesday, August 28, 2002 10:20 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: tsm client is down-level with this server version
Hello,
Please, let me know what the fix is, we have had this problem in the past
and we reinstalled some clients.
Thanks
Andrea Mac Murray
ConAgra Foods
(402) 577 - 3603
Andrea.MacMurray AT conagrafoods DOT com
-----Original Message-----
From: Remco Post [mailto:r.post AT SARA DOT NL]
Sent: Wednesday, August 28, 2002 9:57 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: tsm client is down-level with this server version
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Hmm,
this troubles me a bit. It's a good thing to warn people about the
dangers of certain operations, especially those infrequently used. OTOH
I don't think not documenting those in the manual is the right approach,
better to have good documentation than to have to explain these things
over the phone when the procedure is needed...
On woensdag, augustus 28, 2002, at 04:43 , Andy Raibeck wrote:
> Matt,
>
> If you are experiencing this problem, then you need to contact IBM
> support. The procedures for resolving this are potentially dangerous,
> and
> are therefore undocumented. They are not intended to be shared publicly.
>
> Regards,
>
> Andy
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Development
> Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> Internet e-mail: storman AT us.eyebm DOT com (change eye to i to reply)
>
> The only dumb question is the one that goes unasked.
> The command line is your friend.
> "Good enough" is the enemy of excellence.
>
>
>
>
> "Adams, Matt (US - Hermitage)" <maadams AT DELOITTE DOT COM>
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> 08/28/2002 07:11
> Please respond to "ADSM: Dist Stor Manager"
>
>
> To: ADSM-L AT VM.MARIST DOT EDU
> cc:
> Subject: Re: tsm client is down-level with this server
> version
>
>
>
> I would be interested in hearing what Tivoli support had to say on
> "patching" or correcting this.
>
> Thanks,
>
> Matt
>
> -----Original Message-----
> From: Loon, E.J. van - SPLXM [mailto:Eric-van.Loon AT KLM DOT COM]
> Sent: Wednesday, August 28, 2002 8:58 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: tsm client is down-level with this server version
>
>
> Hi Oscar!
> I've read on this list some time ago that there is a way to fix this.
> If I
> remember correctly it has something to do with "patching" the client
> status
> in the TSM database.
> I would recommend contacting Tivoli Support and opening a PMR.
> Kindest regards,
> Eric van Loon
> KLM Royal Dutch Airlines
>
> -----Original Message-----
> From: Oscar Kolsteren [mailto:Oscar.Kolsteren AT POSTBANKMAIL DOT NL]
> Sent: Wednesday, August 28, 2002 10:17
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: tsm client is down-level with this server version
>
>
> Hi All,
>
> Situation :
>
> NT and OS/2 environment with TSM client 3.7.* and we have a AIX server
> running
> with 4.2.1.7.
>
> Recently we installed some new servers with clientsversion 4.2. At the
> same
> time
> some administrators upgraded there local TSM version to 4.2.
>
> If they want some info from a server running 3.7 and contact this server
> from
> their local installation the server won't backup anymore because we get
> the
> message " tsm client is down-level with this server version".
>
> When we upgrade the TSM client on this server everything is solved.
>
> This is a known problem and has to do with unicode and non-unicode.
>
> But now my problem :
>
> There is no upgrade available for OS/2 and I can't backup this machine
> anymore.
> Does someone has a solution for this problem ???
> (Remove the client and start all over is no option...)
>
> Thanx,
>
> Oscar Kolsteren
> Postbank NV
> Netherlands
>
>
> -----------------------------------------------------------------
> ATTENTION:
> The information in this electronic mail message is private and
> confidential, and only intended for the addressee. Should you
> receive this message by mistake, you are hereby notified that
> any disclosure, reproduction, distribution or use of this
> message is strictly prohibited. Please inform the sender by
> reply transmission and delete the message without copying or
> opening it.
>
> Messages and attachments are scanned for all viruses known.
> If this message contains password-protected attachments, the
> files have NOT been scanned for viruses by the ING mail domain.
> Always scan attachments before opening them.
> -----------------------------------------------------------------
>
>
> **********************************************************************
> For information, services and offers, please visit our web site:
> http://www.klm.com. This e-mail and any attachment may contain
> confidential
> and privileged material intended for the addressee only. If you are not
> the
> addressee, you are notified that no part of the e-mail or any attachment
> may
> be disclosed, copied or distributed, and that any other action related
> to
> this e-mail or attachment is strictly prohibited, and may be unlawful.
> If
> you have received this e-mail by error, please notify the sender
> immediately
> by return e-mail, and delete this message. Koninklijke Luchtvaart
> Maatschappij NV (KLM), its subsidiaries and/or its employees shall not
> be
> liable for the incorrect or incomplete transmission of this e-mail or
> any
> attachments, nor responsible for any delay in receipt.
> **********************************************************************
> - This message (including any attachments) contains confidential
> information
> intended for a specific individual and purpose, and is protected by
> law. -
> If you are not the intended recipient, you should delete this message
> and
> are hereby notified that any disclosure, copying, or distribution of
> this
> message, or the taking of any action based on it, is strictly
> prohibited.
>
- ---
Met vriendelijke groeten,
Remco Post
SARA - Stichting Academisch Rekencentrum Amsterdam http://www.sara.nl
High Performance Computing Tel. +31 20 592 8008 Fax. +31 20 668 3167
PGP keys at http://home.sara.nl/~remco/keys.asc
"I really didn't foresee the Internet. But then, neither did the computer
industry. Not that that tells us very much of course - the computer
industry
didn't even foresee that the century was going to end." -- Douglas Adams
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.0.7 (Darwin)
iD8DBQE9bOSxBIoCv9yTlOwRAsrTAJ0dP4sDmOk08n5orradSxV1bd8xWwCfYhC4
EiF8kRS6Obcrtphhhu1p+Rc=
=3WAL
-----END PGP SIGNATURE-----
|
