ADSM-L

Re: 5.1.1 Windows 2000 scheduler won't start

2002-08-09 15:02:01
Subject: Re: 5.1.1 Windows 2000 scheduler won't start
From: Eliza Lau <lau AT VTCAT.CC.VT DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 9 Aug 2002 14:58:02 -0400
Ours is also a brand new W2K server with no previous version of TSM client
installed.

Eliza

>
> In our case, the servers that are failing are brand new servers, never had
> an older client installed.
>
> As a bypass, we've set the recovery option on the service to restart on the
> first failure - seems to work so far.
>
> Tim
> -----Original Message-----
> From: Halvorsen Geirr Gulbrand [mailto:gehal AT WMDATA DOT COM]
> Sent: August 9, 2002 1:32 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: 5.1.1 Windows 2000 scheduler won't start
>
> Hello,
> I've seen this when upgrading from one level to another, (in my case from
> 4.1.x to 4.2.x).
> I used DSMCUTIL to remove the service, then started the client, and from
> utilities, installed scheduler service again, importing same opt-file, and
> it worked fine.
> I don't know if this is the case for v. 5.1.x, but it's worth a try...maybe?
>
> Rgds.
> Geirr G. Halvorsen
>
> -----Original Message-----
> From: Boireau, Eric (MED) [mailto:eric.boireau AT MED.GE DOT COM]
> Sent: 9. august 2002 07:35
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: 5.1.1 Windows 2000 scheduler won't start
>
>
> I have the same kind of issue on my Laptop with Win2K Pro and TSM 5.1.0.1
> Client. It sayd that the service hangs at startup. But the service is
> started and run well
>
> Regards,
> Eric
> -----Original Message-----
> From: Rushforth, Tim [mailto:TRushfor AT CITY.WINNIPEG.MB DOT CA]
> Sent: Friday, August 09, 2002 3:27 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: 5.1.1 Windows 2000 scheduler won't start
>
>
> Hi Eliza:
>
> We are experiencing this on SOME of our Windows 2000 Servers.  On these
> servers the Schedule service fails SOMETIMES on reboot. On other 2000
> servers we have never had a problem.  I've opened a problem with Tivoli on
> this (PMR 40368).  The only similarity for machines that are failing that I
> can see (so far!) is that they are all multi-processor.
>
> We are running 5.11 clients, server is windows 2000 4.2.0.  (We've just
> started to roll out the 5.11 client - all looked good in testing!)
>
> Tim Rushforth
> City of Winnipeg
>
> -----Original Message-----
> From: Eliza Lau [mailto:lau AT VTCAT.CC.VT DOT EDU]
> Sent: August 8, 2002 11:39 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: 5.1.1 Windows 2000 scheduler won't start
>
> We are experiencing problems with the TSM scheduler not starting on Windows
> 2000 servers.
>
> A user installed TSM client 5.1.1 on a Windows 2000 server with SP2 and all
> hotfoxes.  After the scheduler is installed, the user got the following
> message:
>   An error occurred while starting the service
>
> He then pressed OK and a message box said
>   Scheduler successfully installed
>
> When he looked at the Scheduler service, it was installed but not started.
> He started it manually and things worked fine from then on. The error in the
> event log:  event 7031
>         The TSM scheduler service terminated unexpectedly
>
> After the machine reboots, the schedule doesn't start even though it is set
> to automatic.  In the event log:  event 7022
>         The TSM scheduler service hung on starting
>
> After a manual start, the scheduler works again.  He can reproduce it
> everytime.  This only happens on our Windows 2000 server machines.  We have
> other Windows 2000 Professional machines that have no problems.
>
> server: AIX 4.3.3, TSM 4.2.1.15
> client: Windows 2000 server with SP2 and all hotfixes
>         TSM client 5.1.1
>
> Eliza Lau
> Virginia Tech Computing Center
> 1700 Pratt Drive
> Blacksburg, VA 24060
> lau AT vt DOT edu
>