ADSM-L

Re: client auth failure: password issue..

2002-06-26 17:06:33
Subject: Re: client auth failure: password issue..
From: "Kauffman, Tom" <KauffmanT AT NIBCO DOT COM>
Date: Wed, 26 Jun 2002 15:43:19 -0500
I just ran into something similar on TSM server 4.2.1.13 and haven't opened
a PMR on it yet -- my admin password expired, and I got the authentication
failure message. No word about 'password expired', and NO option to enter a
new one. Maybe your client password has expired? Try q node <nodename> and
see how many days it's been since the password has been changed.

Tom Kauffman
NIBCO, Inc

> -----Original Message-----
> From: horse [mailto:horse AT AUSTIN.IBM DOT COM]
> Sent: Wednesday, June 26, 2002 2:52 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: client auth failure: password issue..
>
>
> Hi,
>  Sorry for the long post but I see posts with too little data and
> subsequent responses requiring more data AND the correct data to debug
> this issue may not even be in this post!!!
>
>  Pls keep in mind that I have 27 AIX client's running,
> successfully, and
> ALL client's have been configured identically except for the pertinent
> local stuff per client.
>
>  ALL SERVERS WORKED INITIALLY......
>
>  HISTORY:
>  A different client had the same issue yesterday and I finally got fed
> up with trying to figure the issue out and deleted the
> filespace(s) and
> client from the TSM server and re-registered it.
>  THIS IS NOT AN OPTION THAT I CARE TO REPEAT..... but it did
> work   :>(
>
>  The same failure occurs if ran via script or cmdline...
>
>  The incremental backups are via a ksh script as follows:
>  cat /sys_adm/bin/daily.backup.ibm:
> ********************* snip ********************
> #!/bin/ksh
> #set -xv
> # Test for the proper OS
> OS=`uname`
> if [ $OS != "AIX" ]; then
>         echo This script is written for AIX systems. You are on $OS.
>         exit 1
> fi
>
> # Set variables
> export REMOTEHOST=einfo
> export HOSTNAME=`/usr/bin/hostname -s`
> export HOSTCAPS=`echo $HOSTNAME | tr '[a-z]' '[A-Z]'`
> export LOGDIR=/sys_adm/logs/backup
> export LOGFILE=$LOGDIR/daily.backup.log
> export INCLEXCL_FILE=/usr/tivoli/tsm/client/ba/bin/.inclexcl
> export DATE=`date "+%y%m%d"`
>
> > $LOGDIR/daily.backup.log
>
> # Set the recipient for notification
> if [ -s /sys_adm/bin/recipient ]; then
>         RECIPIENT=`cat /sys_adm/bin/recipient`
> else
>         RECIPIENT=root
> fi
>
> # Test conditions
> if [ ! -x /usr/tivoli/tsm/client/ba/bin/dsmc ];then
>         echo "tsm - dsmc is not installed!"
>         exit 1
> elif [ ! -d $LOGDIR ]; then
>         echo "$LOGDIR does not exist!"
>         exit 1
> fi
>
> # Initialize logfile
> echo > $LOGFILE
> date >> $LOGFILE
> echo >> $LOGFILE
>
> # Run pre-backup script
> if [ -x /sys_adm/bin/daily.backup.preproc.ibm ]; then
>         /sys_adm/bin/daily.backup.preproc.ibm
> else
>         echo "Skipping pre-backup directives .." >> $LOGFILE 2>&1
> fi
>
> # Do the backup
> cd /
> /usr/tivoli/tsm/client/ba/bin/dsmc incre >> $LOGFILE 2>&1
>
> # Test the return code from dsmc and send an email notification
> if [ $? -ne 0 ]; then
>         echo "FAILED daily backup: Please see the file
> $HOSTCAPS:$LOGFILE
> for mor
> e information." | \
>  mail -s "FAILED daily backup on $HOSTCAPS" $RECIPIENT < $LOGFILE
>         else echo "SUCCESSFUL daily backup of $HOSTNAME." | \
>  mail -s "SUCCESSFUL daily backup on $HOSTCAPS" $RECIPIENT < $LOGFILE
> fi
>
> # Run post-backup script
> if [ -x "/sys_adm/bin/daily.backup.postproc" ]; then
>         /sys_adm/bin/daily.backup.postproc >> $LOGFILE 2>&1
> else
>         echo "Skipping post-backup directives .." >> $LOGFILE 2>&1
> fi
>
> exit 0
> ******************* snip ********************
>
>
>  Following is the returned error codes:
>
> tsm server side:
>  q actl:
> 06/26/02 00:15:00     ANR0406I Session 221 started for node EDEVPMS2
> (AIX)
>                        (Tcp/Ip
> 9.3.32.55(32944)).
> 06/26/02 00:15:00     ANR0424W Session 221 for node EDEVPMS2 (AIX)
> refused -
>                        invalid password
> submitted.
> 06/26/02 00:15:00     ANR0403I Session 221 ended for node
> EDEVPMS2 (AIX).
>
>
>
> tsm client side:
>   cat dsmerror.log:
> 06/21/02   20:30:49 sessOpen: Error 137 from signon authentication.
> 06/26/02   00:15:00 sessOpen: Error 137 from signon authentication.
> 06/26/02   00:15:00 sessOpen: Error 137 from signon authentication.
> 06/26/02   00:15:00 ANS1025E Session rejected: Authentication failure
>
> 06/26/02   10:15:14 sessOpen: Error 137 from signon authentication.
>
> tsm client side:
>  cat /sys_adm/logs/backup/daily.backup.log:
> Wed Jun 26 00:15:00 CDT 2002
>
> Skipping pre-backup directives ..
> Tivoli Storage Manager
> *** Fixtest, Please see README file for more information ***
> Command Line Backup Client Interface - Version 4, Release 2,
> Level 1.25
> (C) Copyright IBM Corporation, 1990, 2001, All Rights Reserved.
>
> Node Name: EDEVPMS2
> Please enter your user id <EDEVPMS2>:
> ANS1025E Session rejected: Authentication failure
>
> Skipping post-backup directives ..
>
>
>  The above is a starting place but maybe something will be
> pointed to...
>
> Lindsey Thomson
>
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