Re: unknown API-Error "425"

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Re: unknown API-Error "425"

2002-06-07 17:49:38

Subject:	Re: unknown API-Error "425"
From:	"Seay, Paul" <seay_pd AT NAPTHEON DOT COM>
Date:	Fri, 7 Jun 2002 17:46:58 -0400

What IBM told you is correct.  We found that our Norton AntiVirus code was
breaking the inferface because it was hanging things up when mail was coming
in at the time of the backup.  What happens is the backup interface is hung
open.  The only way to clear it is to cycle the Exchange services tasks.

This problem is not limited to TSM.  We saw it on NetBackup also.

Paul D. Seay, Jr.
Technical Specialist
Naptheon, INC
757-688-8180

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