ADSM-L

Re: Loosing drive in IBM3583

2002-05-02 08:51:28
Subject: Re: Loosing drive in IBM3583
From: Daniel Sparrman <daniel.sparrman AT EXIST DOT SE>
Date: Thu, 2 May 2002 14:51:11 +0200
Hi

Which version of Atape are you using?

Have you any write/read errors on your tapes, and if so, is it the same 
tapes that has these errors?

Also, a good idea would to look at the activity log to see what happens 
before the errors begin. If the same thing happens every wednesday at 12, 
it's easier to solve your problem.

Best Regards

Daniel Sparrman
-----------------------------------
Daniel Sparrman
Daniel Sparrman
Exist i Stockholm AB
Propellervägen 6B
183 62 HÄGERNÄS
Växel: 08 - 754 98 00
Mobil: 070 - 399 27 51




Lars-Erik Öhman <larohm AT CARNEGIE DOT SE>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
2002-05-02 14:45
Please respond to "ADSM: Dist Stor Manager"

 
        To:     ADSM-L AT VM.MARIST DOT EDU
        cc: 
        Subject:        Loosing drive in IBM3583


Environment: Server W2K SP2, TSM version 4.2.1.7.

This is what I get in the activitylog:

        2002-05-01            8302     ANR8302E I/O error on drive LB6DR0

   12:00:24.000000                      (\\.\TAPE0) (OP=READ, Error
Number=1235, 
                                        CC=0, KEY=2B, ASC=4B, ASCQ=00,

 
SENSE=F0.00.2B.00.00.80.00.1C.00.00.00.00.-
 
4B.00.00.00.00.00.00.00.00.00.00.00.00.00.-
 
00.00.00.2A.00.00.96.6F.00.00.00.00.00.00.-
                                        00.00.00.00.00.00

        2002-05-01            8302     ANR8302E I/O error on drive LB6DR1

   12:00:24.000000                      (\\.\TAPE1) (OP=WRITE, Error
Number=1117, 
                                        CC=0, KEY=04, ASC=44, ASCQ=00,

 
SENSE=F0.00.04.00.00.80.00.1C.00.00.00.00.-
 
44.00.00.00.00.00.00.00.00.02.00.00.00.00.-
 
00.00.00.13.00.00.EF.70.01.00.00.00.00.00.-
                                        00.00.00.00.00.0

        2002-05-01            1227     ANR1227E BACKUP STGPOOL: Process 65

   12:03:02.000000                      terminated - internal server error

                                        detected.

This is what I get when I query the drives:

Library Name     Drive Name       Device Type     On-Line 
------------            ------------    -----------
-------------------
-------------------
LB6                     LB6DR0           LTO                 Yes
LB6                     LB6DR0           LTO                 Yes

LB6                     LB6DR1           LTO                 Unavailable
Since  2002.04.17 12:00:24

This is what I get in the eventlogg on the server:

The driver detected a controller error on \Device\Tape1. 


After I have restarted the server everything works alright for one week
until the next wednesday at 12:00. I don´t have any schedules starting at
this time in TSM or on the server. It´s not the same drive that gets
unavailable every time. Any one who has a clue whats wrong?

Thanks in advance.

/Larsa


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