ADSM-L

Re: 4.2.1.32 problem with systemobject on Citrix

2002-05-01 09:17:20
Subject: Re: 4.2.1.32 problem with systemobject on Citrix
From: Steven Bridge <ccaasub AT UCL.AC DOT UK>
Date: Wed, 1 May 2002 14:17:35 +0100
>I believe you are suffering from a known defect identified by IC32636.
>This apar describes a problem with the client having problems
>backing system files if the root drive is other than C:.
>Per your note below, it appears the boot drive is M:. This is why
>the client works fine if you don't include the systemobject in the
>domain option. This apar is currently fixed in the 5.1 client so
>you might want to install the 5.1.0.1 client.
>
>Rejean Larivee
>IBM -  TSM/ADSM Level 2 Support
>

We were suffering this problem in 4.2.1.20.
Didn't bother upgrading to 4.2.1.32 - have gone straight to 5.1.0.1.
This definitely fixes that problem.
They claimed it was also fixed in 4.2.1.32 - so whether this is the same
problem - it certainly sounds like it.

Steve.

>
>                      Ken Long
>                      <[email protected]        To:       ADSM-L AT VM.MARIST 
> DOT EDU
>                      OM>                      cc:
>                      Sent by: "ADSM:          Subject:  4.2.1.32 problem with
> systemobject on Citrix
>                      Dist Stor
>                      Manager"
>                      <[email protected]
>                      .EDU>
>
>
>                      04/30/2002 08:41
>                      PM
>
>Backups of a W2K server running Citrix Metaframe XPe are failing, with the
>following error in the server activity log:
>
>   04/30/02   18:17:36      ANR0480W Session 9355 for node CITRIXADTEST
>   (WinNT) terminated - connection with client severed.
>
>After 10 minutes, the server reconnects with the client and the backup
>restarts, only to fail again a few minutes later.  The following error
>occurs in the dsmerror.log, but I often see such failures on non-Citrix
>servers without the backup stopping:
>
>   04/30/2002 18:17:35 ANS4987E Error processing '\\citrixadtest\m
>   $\WINNT\system32 \Perflib_Perfdata_380.dat': the object is in use by
>   another process
>
>
>Following the invaluable information on this forum, I looked at the
>solution for the "sysfiles not on C:" problem, which I thought was fixed in
>4.2.1.32.
>
>To test, I changed DOMAIN from ALL-LOCAL to just "M: N:" and the backup
>succeeded.  I reset DOMAIN to "M: N: SYSTEMOBJECT" and the backup failed
>again.
>
>I'm using 4.2.1.32 on a W2K domain controller, backing up the system
>objects without problems.  What's up, am I missing something, or is backing
>up system objects on Citrix servers still broken?
>
>Thanks... Ken

+----------------------------------------------------------------------+
 Steven Bridge     Systems Group, Information Systems, EISD
                          University College London