ADSM-L

Re: What to do with a volume that won't ITSM mount in a 3570library?

2002-04-22 17:10:09
Subject: Re: What to do with a volume that won't ITSM mount in a 3570library?
From: Ken Sedlacek <Ken_Sedlacek AT KYRUS DOT COM>
Date: Mon, 22 Apr 2002 17:13:27 -0400
Here is the SENSE data from the actlog when I try to do an audit volume
fix=yes:



04/22/02 15:36:06     ANR8302E I/O error on drive DRIVE2 (/dev/rmt2)
(OP=READ,
                       Error Number=110, CC=0, KEY=03, ASC=11, ASCQ=00,


SENSE=F0.00.03.00.00.00.50.58.00.00.00.00.11.00.FE.0A.3-

6.3F.10.00.00.03.01.91.00.45.30.51.E5.8D.08.00.05.33.35-

.00.80.33.35.40.88.33.3D.9E.0E.00.00.00.00.03.00.00.02.-

00.00.00.00.00.00.00.00.00.00.00.00.00.00.02.80.15.20.0-

0.34.36.36.20.20.20.20.00.C0.00.47.31.30.46.37.31.34.00-
                       .00.00.00.00.00.00, Description=An undetermined
error has
                       occurred).  Refer to Appendix D in the 'Messages'
manual
                       for recommended action.

04/22/02 15:36:06     ANR8355E I/O error reading label for volume 10F714 in

                       drive DRIVE2 (/dev/rmt2).

I went into the 3570 Magstar maintenance manual and this decodes into:

error number = 110, unrecoverable media read error

key =03, medium error

ASC/ASCQ = 11 00, unrecoverable read error

I guess this means its a bad tape!




Ken Sedlacek
AIX/TSM/UNIX Administrator
ksedlacek AT kyrus DOT com

IBM Certified Specialist: RS/6000 AIX v4.3 Support
IBM Certified Specialist: RS/6000 SP & PSSP 3
Tivoli Certified Consultant - Tivoli Storage Manager v4.1




                    David Longo
                    <David.Longo@HEALTH-       To:     ADSM-L AT VM.MARIST DOT 
EDU
                    FIRST.ORG>                 cc:
                    Sent by: "ADSM: Dist       Subject:     Re: What to do with 
a volume that won't ITSM mount in a
                    Stor Manager"               3570library?
                    <ADSM-L AT VM.MARIST DOT ED
                    U>


                    04/22/2002 11:57 AM
                    Please respond to
                    "ADSM: Dist Stor
                    Manager"






Look at the actlog at the time operation is attempted and see what error
message is and tell us.  If it is something like:

ANR8779E Unable to open drive /dev/rmt4, error number=46

then most likely tape is broken.  Manually inspect tape - open access
door on tape and see if tape is damaged there.

I've had many cases of broken 3570 tapes, this is the error you get
attempting to mount a broken tape.  I've  seen a couple of times where
this error means something else, but most of the time - broke!

David Longo

>>> Ken_Sedlacek AT KYRUS DOT COM 04/22/02 11:36AM >>>
ITSM'ers:

Enviro:
AIX 4.3.3.04 H70
TSM 4.2.1.10 server
MP Magstar 3570-C12 library

I have 1 tape that won't mount in the 3570 via ITSM.

There is still data on it and I can't figure out how to get the data off
the tape if it won't mount.

I don't have the SENSE data error message, though.

So, how do I get data off this volume if it won't mount in ITSM?



Ken Sedlacek
AIX/TSM/UNIX Administrator
ksedlacek AT kyrus DOT com

IBM Certified Specialist: RS/6000 AIX v4.3 Support
IBM Certified Specialist: RS/6000 SP & PSSP 3
Tivoli Certified Consultant - Tivoli Storage Manager v4.1



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