ADSM-L

Re: sense errors

2002-04-18 17:42:17
Subject: Re: sense errors
From: Anthony Wong <awong AT US.IBM DOT COM>
Date: Thu, 18 Apr 2002 14:42:24 -0700
Try get a brand new Sony tape,
Label the tape first using TSM Web admin or dsmlabel
then check it into the library.
Use that brand new Tape to do TSM operation.

Is your SpectraLogic HVD 64000 drive has latest firmware please check
http://www.spectralogic.com/support/firmware_12k_64k.cfm

How about latest TSM fix pack?? at
http://www.tivoli.com/support/storage_mgr/serverpatches.html






Tivoli Storage Management Function Verification Test , FVT Automation
Project Lead
Office:408-256-3312 Home:650-757-1661 Cell:415-218-7880 AIM:smartbluewong
Dept Y0LA /Bldg 050-3 / Office 3A64
IBM SSG Division 46


"Johnn D. Tan" <jdtan AT MED.CORNELL DOT EDU>@VM.MARIST.EDU> on 04/18/2002
01:31:27 PM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

Sent by:    "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To:    ADSM-L AT VM.MARIST DOT EDU
cc:
Subject:    sense errors



Does anyone have any ideas on the following errors that showed up in our
TSM
activity log? We have TSM 4.1.3 server running on AIX 4.3.3ML9, connected
to
a SpectraLogic HVD 64000/Gator (with Sony SDX-500C drives).

We've sent the sense code info to Tivoli as well as SpectraLogic, but they
point at each other or general "SCSI" problems. We've already swapped out
the cables, the terminators, even one of the SCSI cards. We've cleaned the
drives, changed the filters, re-connected the cables, etc. Even though all
of the below are on DRIVE1, it actually happens to all six of our drives
eventually.

I checked the TSM Messages manual, and it's not that helpful.


***** I'm writing not so much to get a definitive answer (as that's
obviously something specific to our site & setup), but more for other clues
or leads that I could investigate. Maybe Tivoli, SpectraLogic, and our own
group have all been looking in the wrong direction. *****


By the way, we get these on a more-or-less regular basis, like one set of
three (such as below) per week or every other week.

Thanks for any leads.
johnn


04/18/02   07:43:55      ANR8302E I/O error on drive DRIVE1 (/dev/mt0)
(OP=READ, CC=306, KEY=03, ASC=31, ASCQ=00,
SENSE=F0.00.03.00.00.80.00.14.00.00.00.00.31.00.00.00.CE-
.00.00.00.00.B8.01.4D.20.50., Description=Drive or media
failure).  Refer to Appendix B in the 'Messages' manual
for recommended action.

04/18/02   07:56:40      ANR8302E I/O error on drive DRIVE1 (/dev/mt0)
(OP=READ, CC=306, KEY=03, ASC=31, ASCQ=00,
SENSE=F0.00.03.00.00.80.00.14.00.00.00.00.31.00.00.00.CE-
.00.00.00.00.EC.01.4C.60.70., Description=Drive or media
failure).  Refer to Appendix B in the 'Messages' manual
for recommended action.

04/18/02   08:06:17      ANR8302E I/O error on drive DRIVE1 (/dev/mt0)
(OP=READ, CC=306, KEY=03, ASC=31, ASCQ=00,
SENSE=F0.00.03.00.00.80.00.14.00.00.00.00.31.00.00.00.CE-
.00.00.00.01.24.01.46.68.00., Description=Drive or media
failure).  Refer to Appendix B in the 'Messages' manual
for recommended action.
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