Hi!

Here's the web site you need to access to register for an ID to get into
the support site.

You can get to almost everything from the home page:
www.tivoli.com/storage

Brenda Collins
Storage Administrator
ING - Americas Infrastructure Services
(612) 342-3839  (Phone)





                    "Rysstad - Tor Arne"
                    <tor-arne.rysstad@SKATTE       To:     ADSM-L AT VM.MARIST 
DOT EDU
                    ETATEN.NO>                     cc:
                    Sent by: "ADSM: Dist           Subject:     Re: TSM Client 
Agent randomly
                    Stor Manager"                   stopping on Windows 2000 SP2
                    <ADSM-L AT VM.MARIST DOT EDU>


                    04/03/2002 04:12 AM
                    Please respond to "ADSM:
                    Dist Stor Manager"






Hi Eric and the rest of the list !

Thank you very much for the hint! (And for the patience..)

DSMERROR.log contains loads of this:
04/03/2002 11:16:59 ConsoleEventHandler(): Caught Ctrl-C console event .
04/03/2002 11:16:59 ConsoleEventHandler(): Cleaning up and terminating
Process ...
I guess it goes without saying that I am not pressing Ctrl+C.. honest.. Is
this a known error?

Also this one is occur frequently:
04/03/2002 10:56:54 Unable to open Acknowledgement Mailslot '\\.
\mailslot\client'.
What does that mean?

04/01/2002 16:59:14 ConsoleEventHandler(): Caught Logoff console event .
04/01/2002 16:59:14 ConsoleEventHandler(): Process Detached.
TSM is running as a service, not as an application.. Or is my server
playing an April 1. prank on me?? Wow, an IBM server with a sense of
humor.. :-)

In the DSMSCHED.LOG file (OUCH.. scroll-cramp, scroll-cramp!!!)... I found
this:
03/18/2002 23:59:54 ANS1075E *** Program memory exhausted ***
This occured approx. 1,5 hours after the backup started. The server the
client is running on is working about as hard as Britany Spears' parents..
Looks like a general failure message to me.. Or?

Once again, thank you very, very much for any help or hints!

I guess that most of you fine people understand that I have no idea of what
I am doing.. Perhaps somebody could send me some URLs to TSM related
websites. I guess that might be better... BTW.. www.tivoli.com/support <
http://www.tivoli.com/support>  requires an code that I do not have...

Regards from Oslo, Norway,

Tor Rysstad