Hi Wanda,

Unfortunately I have very little help to offer on this one, especially if
it doesn't reoccur (so we can't observe it).

The only things I can think of are what you probably did already:

Check the NT event logs for any anomalies during that timeframe

Check the TSM server activity log for any information around that
timeframe that might yield a clue

Other than that, I'm going to have to punt on this, and suggest upgrading
to 4.2.1.20 or higher as a matter of course, as that client is doing quite
well.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




"Prather, Wanda" <Wanda.Prather AT JHUAPL DOT EDU>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
03/25/2002 12:15
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Here's a new one - 4.2.0 client on WinNT SP 6..



Anybody ever seen this one?

Scheduler appears to  back up C drive ok, then just locks up sometime
during
the backup of D:
dsmsched.log:
        02/25/2002 03:01:48 ANS1898I ***** Processed    73,000 files *****
        02/25/2002 03:01:51 ANS1898I ***** Processed    73,500 files *****
        02/25/2002 03:01:54 ANS1898I ***** Processed    74,000 files *****
        02/25/2002 03:01:58 ANS1898I ***** Processed    74,500 files *****
        02/25/2002 03:02:01 ANS1898I ***** Processed    75,000 files *****
        02/25/2002 03:02:05 ANS1898I ***** Processed    75,500 files *****
        02/25/2002 03:02:09 ANS1898I ***** Processed    76,000 files *****
         (nothing further)


Messages in dsmerror.log:

        02/25/2002 02:54:10 ANS1802E Incremental backup of '\\slbmpst4\c$'
finished with 11 failure
        02/25/2002 03:02:11 Mutex lock failed: 6.
        02/25/2002 03:02:11 Release mutex failed; reason 6.
        02/25/2002 03:02:12 Mutex lock failed: 6.
        02/25/2002 03:02:12 Release mutex failed; reason 6.
        02/25/2002 03:02:13 Mutex lock failed: 6.
        etc.
.
These "Mutex" errors continued for hours until the scheduler was stopped.

Any idea what causes this?  Hasn't recurred since the scheduler was
restarted.
This is WinNT 4.0, SP 6
Client is 4.2.0.0

Thanks.