There is definitely a IE3.02 or higher dependency (not surprisingly I
suppose)

Thankfully it doesnt impact backup or restores.

> -----Original Message-----
> From: Williams, Tim P {PBSG}
> Sent: Thursday, March 21, 2002 3:05 PM
> To:   ADSM-L AT VM.MARIST DOT EDU
> Subject:      Re: TSM 4.2.1 Client Error
>
> Hi. Per the 4.2.1.20 readme IE v 3.02.
> I just did a deinstall and reinstall and ONLY had the option for online
> doc...to select
> install only if required. I have not rebooted yet, but still have the same
> problem
> (w/o IE installed).
>
> /4.2.1.20]>more IP22373_20_READ1STC.TXT
>
> Software Requirements
> ---------------------
>
>   - The Windows Unicode client is supported on the following Windows
> versions:
>
>     - Windows NT 4.0 SP3, SP4, SP5, SP6, SP6a
>     - Windows 2000 Professional SP2
>     - Windows 2000 Server SP2
>     - Windows 2000 Advanced Server SP2
>     - Windows 2000 Datacenter Server SP2
>     - Windows XP - 32 bit
>
>   ========================================================================
>   HTML Help System Requirements
>   ========================================================================
>
>   - Prerequisites:
>
>     This release includes integrated HTMLHELP Online Information
>     including books, readmes, questions and answers and TSM related
>     web links.
>
>     The HTMLHELP Help Viewer requires that Microsoft Internet
>     Explorer version 3.02 or later be set up on a user's
>     computer. It is not required that Internet Explorer be used as
>     the system's default browser, or that the Internet Explorer icon
>     be visible on the user's desktop. To obtain the latest version
>     of Internet Explorer visit:
>
>     - http://www.microsoft.com/windows/ie
>
>     Note that TSM will not set up an old version of the Help Viewer
>     over a newer one.  If you want to update the help viewer at any
>     time visit:
>
>     -
> http://msdn.microsoft.com/library/tools/htmlhelp/wkshp/download_main.htm
>
>     Windows 2000 users should not run the HTML Help Installation and
>     Update Package. Help component updates are provided via Windows
>     service packs. For more information, visit the Windows 2000 Home
>     Page at http://www.microsoft.com/windows2000/default.asp.
>
>
>
>
> -----Original Message-----
> From: Rainer Tammer [mailto:tsm AT spg.schulergroup DOT com]
> Sent: Thursday, March 21, 2002 1:00 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: TSM 4.2.1 Client Error
>
>
> Hello,
> we have had a similar problem.
> On the failing machine I have had installed IE 3.x.
> After an upgrade to IE 5.5SP2 the error message was gone.
>
> Bye
>    Rainer Tammer
>
> On Wed, 20 Mar 2002 09:22:44 -0600, Williams, Tim P {PBSG} wrote:
>
> >I have seen this too. I have brought this to support, but haven't gotten
> too
> >far on
> >problem resolution or acceptance.
> >**
> >Can you remember, if during your install, that you didn't have some
> >component of html...
> >and you selected yes...to go ahead and install it...(during the
> >install/upgrade of your
> >tsm client).
> >Thanks
> >
> >-----Original Message-----
> >From: Sutch, Ian (London) [mailto:SutchIan AT EXCHANGE.UK.ML DOT COM]
> >Sent: Wednesday, March 20, 2002 8:11 AM
> >To: ADSM-L AT VM.MARIST DOT EDU
> >Subject: TSM 4.2.1 Client Error
> >
> >
> >Hi,
> >
> >We have recently installed Version 4.2.1.22 to a Windows NT client.
> >The scheduled backups run ok, however when you run dsm.exe locally we get
> >the following error:
> >
> >Error
> >Error Initializing the cache, Shutdown all programs and run scandisk or
> >chkdsk. Delete the cache, cookies and history directories in your windows
> >directory and then restart IE. If the problem persists reinstall IE
> >
> >Has anyone seen this?
> >
> >Thanks
> >