Sam,
We had a similar problem.
The library reconfigure itself every time you have had the door open, it
reads some barcode labels internally that tells it what HW is installed and
the barcode could be dirty/destroyed such that it isn't aware of the
magazines in the door. HW support should be able to fix it (they had to
replace parts in it for us).
Regards,
Jan Norback
Tivoli Certified Consultant: ADSM/TSM
IBM Cert. Adv. Technical Expert RS/6000 AIX
Atos Origin-IT (MS/DS/OSS Unix)
VA-106, PO-box 218, 5600 MD Eindhoven, The Netherlands
Groenewoudseweg 1 5621 BA Eindhoven, The Netherlands
Email: Jan.Norback AT Atosorigin DOT com
Tel: +31 (0)40-2780289
Mobile: +31 (0)6-12994492
Fax     : +31 40 2783962