ADSM-L

Server-side scripting: not supported?

2015-10-04 17:12:14
Subject: Server-side scripting: not supported?
From: Ted Byrne [mailto:tbyrne AT DSSCORP DOT COM]
To: ADSM-L AT VM.MARIST DOT EDU
Has anyone received a similar response from TSM support in the past?  We are
working on an issue with a process running for a very long time, and
received the following as part of the response from TSM support:

         [W]as that the
         run-time of a specific backup process, or was
         that the run-time of the entire script.

         Since we do not support scripts, I need to verify
         that this problem is not your script. Try running
         each command in your script manually.

The specific instance was a storagepool backup that was still running a day
later, parked on a 16+ GB file.  The storagepool  backup was tape to tape;
the drives are on separate, dedicated SCSI adapters.

TSM Server is Win2k,
TSM version 4.2.1.0,
IBM 3583 Library

Thanks in advance,

Ted
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