Re: Novell performance issue

Hi

The error you are getting is due to a bug in CLIB.NLM. First of all, you
should upgrade your TSM client to at least version 4.2.1.9(if i remember
correctly). We're running at level 4.2.1.23, and it works great.

Second of all, your Novell admins may be hesitant, but there are no other
choice than to upgrade to tsa5up8, as the bug in CLIB.NLM is corrected in
this version.

This errors is logged with Tivoli. Thereof the version 4.2.1.9 client.
However, Tivoli cannot do anything about the bug in CLIB.NLM. There is also
a registred request at Novell support concering this problem.

I'd try getting the Novell admins to upgrade, as this is the only choice.

Best Regards

Daniel Sparrman
-----------------------------------
Daniel Sparrman
Daniel Sparrman
Exist i Stockholm AB
Bergkällavägen 31D
192 79 SOLLENTUNA
Växel: 08 - 754 98 00
Mobil: 070 - 399 27 51


                                                                                
                         
                    John Naylor                                                 
                         
                    <John.Naylor@SCOTTISH-SOUTH        To:     ADSM-L AT 
VM.MARIST DOT EDU                      
                    ERN.CO.UK>                         cc:                      
                         
                    Sent by: "ADSM: Dist Stor          Subject:     Re: Novell 
performance issue         
                    Manager"                                                    
                         
                    <ADSM-L AT VM.MARIST DOT EDU>                               
                                
                                                                                
                         
                                                                                
                         
                    2002-02-15 12:31                                            
                         
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George,
Switch on verbose in the dsm.opt.
Then examine output to see if you have specific or general problem.





George Lesho <glesho AT afce DOT com> on 02/14/2002 05:35:47 PM

Please respond to "ADSM: Dist Stor Manager" <adsm-l AT vm.marist DOT edu>

To:   adsm-l AT vm.marist DOT edu
cc:    (bcc: John Naylor/HAV/SSE)
Subject:  Re: Novell performance issue



Thanks for the tip but my cache hit percentage is in the low 99s for both
my AIX and Win2K TSM servers. The issue is more likely related to the
version of Novell and its components based on reading and comments from
others... Here is where we are at:

TSA500    5.03
TSANDS    5.25
SMDR      5.04

The Novell admins are hesitant to put on TSA5UP7 or TSA5UP8 because these
are still beta but contain important fixes that apparantly TSM likes
(speedwise)

Any other hints/suggestion would be VERY appreciated. Backups are taking
forever on these Novell 5 boxes...

George Lesho
AFC Enterprises






Brandon Eckmann/NS/WSC <breckma1 AT WSC DOT EDU>@VM.MARIST.EDU> on 02/14/2002
11:21:26 AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

Sent by:  "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To:   ADSM-L AT VM.MARIST DOT EDU
cc:    (bcc: George Lesho/Partners/AFC)
Fax to:
Subject:  Re: Novell performance issue

On the TSM server side, run "query db format=detail" and check the "Cache
Hit Pct" line.
If it is under 98%, you need to increase the number of database buffers in
the TSM server.



Brandon Eckmann
Network and Technology Services
Wayne State College
Wayne NE.



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I now have two Novell clients; one each hung off AIX 433 / TSM 4145 andI now 
have two Novell clients; one each hung off AIX 433 / TSM 4145 and
Win2K / TSM 415 respectively. These clients are at Novell 5.0 SP5 with TSM
client 413. I have compression turned off in the dsm.opt file. I get
repreated indications in
the activity logs from both TSM servers that such and such a file can't be
backed up because it is not found.

02/08/02   16:14:40      ANE4005E (Session: 1271, Node: ADSM_PEACH1)  Error
                          processing
'DATA2:/PFC/BRAND/SJM/BRAND/B_REVIEW/BR1996/P-
                          D_08_96/COMPMKTS.XLS': file not found

Performance is terrible. I sure could use some help with this issue.
Incremental backups are in the 8 hour range...

George Lesho
AFC Enterprises








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