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Re: PC Magazine Enterprise Backup Article - NO MENTION OF TSM!! W here's the Air Support?
2002-02-12 14:19:22
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Subject: |
Re: PC Magazine Enterprise Backup Article - NO MENTION OF TSM!! W here's the Air Support? |
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From: |
Alex Paschal <AlexPaschal AT FREIGHTLINER DOT COM> |
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Date: |
Tue, 12 Feb 2002 11:16:53 -0800 |
Obviously the extra cent is sucked up into customer satisfaction overhead by
giving the customer more than what he paid for. It is then used as a tax
deduction (business expense), resulting in only approximately 1/2 cent total
capital expenditure for 1 cents' worth of customer satisfaction gain. Talk
about a good deal, eh?
Alex
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