What the CE should have done, and what you can do is put the tape
in the 'recovery slot' which is the top left slot in
the rack facing the input door ( check your 3494 manual if this isn't clear ).
so pause the robot, open the I/O door and stick the tape in there.
Close the door and set the robot back to auto. You'll notice that about
the second thing the gripper does is go and check the recovery slot.
It'll eventually, after a couple more checks retrieve the tape from this
slot and put it back into it's original slot.
Once this is done you can eject the tape via

mtlib -l/dev/lmcp0 -C -VS01111 -s FF00 -t FF10

and the tape should come out.

I wouldn't do an full inventory unless you have to as this takes time
and means taking the Library manager offline.

HTH


~>MIME-Version: 1.0
~>X-MTHubFilter-1.5: mail-srv1
~>Date: Wed, 16 Jan 2002 11:33:42 +0800
~>From: mobeenm <mobeenm AT MICRON DOT COM>
~>Subject: Ejecting a Tape (Category FF00) from 3494 Library
~>To: ADSM-L AT VM.MARIST DOT EDU
~>
~>Hello All,
~>I am running a 3494 Library with 3590 E1A tape drives. Recently i has an
~>issue with the tape drive and the IBM CE who came on site physically removed
~>a damaged volume from the library, how ever he doesn't know how to get this
~>tape removed from the Inventory as he thinks thats a seperate issue.
~>
~>Now the following are the details of my problem
~>
~>1. The tape S01111 was deemed damaged by the IBM CE and was physically
~>removed from the tape library. So there is no S01111 in the
~>    library.
~>2. When i use mtlib command and query for this volume the following are the
~>details
~>    root:>#mtlib -l/dev/lmcp0 -q V -VS01111
~>           Volume Data:
~>           volume state.........Volume present in Library, but Inaccessible
~>           logical volume.......No
~>           volume class.........3590 1/2 inch cartridge tape
~>           volume type..........HPCT 320m nominal length
~>           volser...............S01111
~>           category.............FF00
~>           subsystem affinity...01 02 03 04 05 06 00 00
~>                                    00 00 00 00 00 00 00 00
~>                                        00 00 00 00 00 00 00 00
~>                                            00 00 00 00 00 00 00 00
~>3. I tried to change the CATEGORY for this volume from FF00 to FF10, FFFA
~>and FFFB and failed. The following are the details
~>
~>    root:>#mtlib -l/dev/lmcp0 -C -VS01111 -s FF00 -t FF10
~>          Change Category  operation Failed, ERPA code - 75,  Library VOLSER
~>Inaccessible.
~>
~>    root:>#mtlib -l/dev/lmcp0 -C -VS01111 -s FF00 -t FFFA
~>          Change Category  operation Failed, ERPA code - 27,  Command
~>Reject.
~>          Subcode - 23,
~>
~>    root:>#mtlib -l/dev/lmcp0 -C -VS01111 -s FF00 -t FFFB
~>          Change Category  operation Failed, ERPA code - 27,  Command
~>Reject.
~>          Subcode - 43,
~>
~>
~>I would like to remove this volume from my inventory. Appreciate if any one
~>can help me to determine what the problem is. I tried several postings in
~>ADSM.ORG and when i try to do the same i get the errors show above.
~>
~>With warm regards
~>Mobeen