> Guys
>
> Is there a patch for this issue ?
Yes, is there? I read through that APAR, and one cannot conceivably visit
hundreds, possibly thousands of clients, and exclude all files that may
fail. This behavior, in my opinion, is a bug. If I upgraded to this
code, close to 100% of my client schedules would show up as failed.
This may be a nice feature to add, but not as a failed schedule. Perhaps
some other completion status could be set, or inquired (via q event).
Calling the backup a failure does not seem correct, IMHO.
>
> Regards
> Chandra
>
> -----Original Message-----
> From: Andrew Raibeck [mailto:storman AT US.IBM DOT COM]
> Sent: Wednesday, October 24, 2001 3:39 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: FW: v4.2.1 TSM Clients
>
>
> Originally, you reported a problem where the TSM 4.2.1 client scheduler
> was reporting incorrect event status when files were skipped during
> backup. Someone directed you to a post I had made that indicated the
> problem was a defect, to which you responded that it was only my opinion,
> not a statement from a "Tivoli official".
>
> I don't know what else I can say about this, except that I am sorry I can
> not give you a satisfactory answer. The best I can do at this time is
> recommend that you go through IBM support channels and/or contact your IBM
> account representative, and ask them to help get you the answer you seek.
> If you wish, you can refer them to APAR IC31844, which describes the
> problem.
>
> With kindest regards,
>
> Andy
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Development
> Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> Internet e-mail: storman AT us.ibm DOT com
>
> The only dumb question is the one that goes unasked.
> The command line is your friend.
> "Good enough" is the enemy of excellence.
>
>
>
>
> Zlatko Krastev/ACIT <acit AT ATTGLOBAL DOT NET>
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> 10/23/2001 01:41
> Please respond to "ADSM: Dist Stor Manager"
>
>
> To: ADSM-L AT VM.MARIST DOT EDU
> cc:
> Subject: Re: FW: v4.2.1 TSM Clients
>
>
>
> I thing about the list as a place I may get *SOME* support from the
> colleagues around the world. But I may not get it. Since I am subscribed
> to
> the list there were several posts "are my posts going through" or
> "yesterday I posted but got no answer so am posting again". All people
> here
> are helping on voluntary basis. And IBM/Tivoli people are dealing
> intensively with ADSM/TSM and can help in more cases than ordinary user.
> However they can present in the list only personal opinions not the
> official position of the company. Or the company can reject his statements
> at any time (or change, or interpret in other way, etc.) pointing they are
> not official. If for example Andy writes here that TSM 5 will come on
> first
> day of 2002 for me this is not official until we see a letter of intention
> on www.ibmlink.ibm.com that the product will be announced on 3-rd of
> January 2002. And even then this might change.
> So for me anything written here by Andrew Raibeck, David McClelland, Del
> Hobler, Holger Speh, Kavita Shah, Matthew Bacchi, Thiha Than, William
> Degli-Angeli is just their personal help on technical aspects but does not
> bind the IBM Corp. in any way. They post to the list from their e-mail
> address at work (period).
> Yes, Andy, you are right that this my position is very strict. We are
> colleagues, you are working for some company (e-e-e .... let's say IBM :-)
> and we meet we can have a beer together (I would be happy to do this) but
> this does not mean it's company's policy to drink beer with a customer ;-)
> And let's help together to do the things better!
>
> Regards
>
> Zlatko Krastev
> IT Concultant
>
>
>
>
>
> Andrew Raibeck <storman AT US.IBM DOT COM> on 22.10.2001 23:38:36
> Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> To: ADSM-L AT VM.MARIST DOT EDU
> cc:
>
> Subject: Re: FW: v4.2.1 TSM Clients
>
> > When I signed onto this list there was a specific statement, which
> > effectively said, the postings by IBM/Tivoli staff are *NOT* an
> > official answer from IBM/Tivoli. So as Zlatko Krastev wrote, they
> > are a more skilled colleague.
>
> My ADSM-L subscription info does not contain any such statement, although
> it may have changed since the last time I subscribed. But your and
> Zlatko's interpretation is a pretty rigid one that I don't think is quite
> in the spirit of what any such statement was intended to convey. Yes, to
> an extent we are all colleagues in the computer profession, specifically
> in the area of storage management and TSM. On the other hand, our
> relationship is also that of customer and vendor, and it is from this
> latter view that I -- and I think I am safe in saying, my fellow TSM
> developers -- participate. Notwithstanding the facts that our
> participation is voluntary and ADSM-L is not an official IBM support
> channel, when we do participate, it is as "IBM", just as my signature
> information indicates.
>
> FYI, the TSM client README contains a more elaborate version of the
> statement that Zlatko quoted, and is more in keeping with the spirit of
> the conditions of our participation:
>
> - To participate in user discussions of Tivoli Storage Manager you can
> subscribe to the ADSM-L list server. This is user forum maintained by
> Marist College and subscribed to by more than 1,500 users (at the
> time of this writing). While not officially supported by IBM, Tivoli
> Storage Manager developers and other IBM support staff also
> participate
> on an informal, best-effort basis. Because this is not an official IBM
> support channel, you should contact IBM Technical Support if you
> require
> a response specifically from IBM. Otherwise there is no guarantee
> that
> IBM will respond to your question on the list server.
>
> I hopes this helps to clarify things.
>
> Regards,
>
> Andy
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Development
> Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> Internet e-mail: storman AT us.ibm DOT com
>
> The only dumb question is the one that goes unasked.
> The command line is your friend.
> "Good enough" is the enemy of excellence.
>
> When I signed onto this list there was a specific statement, which
> effectively said, the postings by IBM/Tivoli staff are *NOT* an official
> answer from IBM/Tivoli. So as Zlatko Krastev wrote, they are a more
> skilled
> colleague.
>
> For official answers call the 800 number or search the web.
>
> On Mon, 22 Oct 2001, Loon, E.J. van - SPLXM wrote:
>
> > Hi Zlatko!
> > Andrew Raibeck is a person from TSM Development at Tivoli. So his
> statements
> > are in fact Tivoli statements, unless otherwise specified, that is.
> > Kindest regards,
> > Eric van Loon
> > KLM Royal Dutch Airlines
> >
> >
> > -----Original Message-----
> > From: Zlatko Krastev/ACIT [mailto:acit AT ATTGLOBAL DOT NET]
> > Sent: Monday, October 22, 2001 16:29
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: Re: FW: v4.2.1 TSM Clients
> >
> >
> > First of all I do not know Andy's position at Tivoli.
> > And read what is written in the README:
> > "This is not officially supported by IBM, but IBM support people
> > do participate in the discussions, along with other users."
> > So IMHO here Andy is just a colleague. More skilled in ADSM/TSM, closer
> to
> > the developers, but just a colleague.
> > If something shows up on the web-site or in docs on media that would be
> > official.
> >
> > Zlatko Krastev
> > IT Consultant
> >
> >
> >
> >
> >
> > "Loon, E.J. van - SPLXM" <Eric-van.Loon AT KLM DOT COM> on 19.10.2001
> 17:57:48
> > Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> > To: ADSM-L AT VM.MARIST DOT EDU
> > cc:
> >
> > Subject: Re: FW: v4.2.1 TSM Clients
> >
> > Andrew Raibeck answered "I am almost certain that this change in
> behavior
> > is
> > not deliberate. The APAR is going to be handled as a code defect"
> > Isn't that you'r Tivoli official answer?
> > Kindest regards,
> > Eric van Loon
> > KLM Royal Dutch Airlines
> >
> > -----Original Message-----
> > From: Zlatko Krastev/ACIT [mailto:acit AT ATTGLOBAL DOT NET]
> > Sent: Friday, October 19, 2001 12:29
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: Re: FW: v4.2.1 TSM Clients
> >
> >
> > This was already discussed in the list. Look for the thread "Windows
> client
> > behavior change at 4.2.1.0" and answer of Andrew Raibeck from
> 9.10.2001.
> > But it is possible that Andy and this Bob are just having different
> > PERSONAL opinions. We still do not have answer from any Tivoli
> official, do
> > we?
> >
> > Zlatko Krastev
> > IT Consultant
> >
> >
> >
> >
> >
> > "Subash, Chandra" <CSSubash AT TELETECHINTL DOT COM> on 18.10.2001 07:41:31
> > Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> > To: ADSM-L AT VM.MARIST DOT EDU
> > cc:
> >
> > Subject: FW: v4.2.1 TSM Clients
> >
> > i HAVE GOT THIS EMAIL FROM ONE OF MY FRIENDS. GUYS WHAT DO YOU THINK IS
> IT
> > TRUE ?
> >
> > Hi Guys
> >
> > According to Tivoli Support they have made an alteration to way client
> > v4.2.1 reports Result code 4 to the server. Earlier version clients
> would
> > allow for a certain number of files to fail during the backup and still
> > report to the server that the Schedule was successful. However version
> > 4.2.1
> > has been altered so that a result code of failed will be reported to
> the
> > server even if 1 file fails during a backup.
> > ntcmachine had been failing on some WINNT system files which I have
> added
> > exceptions for under direction of Tivoli support and now backups of
> this
> > machine seem to be successful.
> > Bob from Tivoli suggested that if we are worried about seeing failed
> result
> > codes on the daily report that there may be a way to generate a report
> > listing statistics of how many files or how much data had been backed
> up
> > from each machine to provide a more accurate picture as to whether the
> > backups were successful.
> >
> >
> > **********************************************************************
> > This e-mail and any attachment may contain confidential and privileged
> > material intended for the addressee only. If you are not the addressee,
> you
> > are notified that no part of the e-mail or any attachment may be
> disclosed,
> > copied or distributed, and that any other action related to this e-mail
> or
> > attachment is strictly prohibited, and may be unlawful. If you have
> > received this e-mail by error, please notify the sender immediately by
> > return e-mail, and delete this message. Koninklijke Luchtvaart
> Maatschappij
> > NV (KLM), its subsidiaries and/or its employees shall not be liable for
> the
> > incorrect or incomplete transmission of this e-mail or any attachments,
> nor
> > responsible for any delay in receipt.
> > **********************************************************************
>
>
Steve Roder, University at Buffalo
HOD Service Coordinator
VM Systems Programmer
UNIX Systems Administrator (Solaris and AIX)
TSM/ADSM Administrator
(tkssteve AT buffalo DOT edu | (716)645-3564 |
http://ubvm.cc.buffalo.edu/~tkssteve)
|
