The problem with database backups, migrations failing and not waiting for
tape drives existed in 4.1.2.0 also.

If TSM attempts to access a scratch tape and cannot read the label, the tape
is marked private.   I have seen this issue due to label libvol failures.

What specific problem did they identify in the TSM code that was causing
these issues?  Or are they just suggesting to "try our cew code"?

Jeff Bach
Home Office Open Systems Engineering
Wal-Mart Stores, Inc.

WAL-MART CONFIDENTIAL


        -----Original Message-----
        From:   Gill, Geoffrey L. [SMTP:GEOFFREY.L.GILL AT SAIC DOT COM]
        Sent:   Thursday, October 25, 2001 2:28 PM
        To:     ADSM-L AT VM.MARIST DOT EDU
        Subject:        TSM 4.2.1

        To all,

        I contacted Tivoli today regarding the PMR I have open. I don't know
if this
        affects all platforms but on AIX 4.3.3 with TSM 4.2.1 about every 3
days I
        can count of a core dump of TSM, last night was the latest.
According to
        Tivoli they want me to change one parameter in the dsmserv.opt file,
        RESOURCETIMEOUT. Default is 10, they want me to change it to 20 to
work
        around the problem for now. I will do that and see how it performs.

        They opened a APAR on it, IC31884 in case anyone is interested.

        Even if this does help I still have the annoying tape problem issue
on the
        3494. Again, I don't know if this affects those running TSM on NT or
WIN2K
        with a 3494. On AIX I've had database backups fail because all the
drives
        were busy, Migration and backup tape processes fail because all the
drives
        were busy. Mount errors and failures, dismount failures yet the tape
is
        dismounted anyway, mtlib showing all the tapes that were scratch now
private
        and all the tapes private now scratch. DRM saying all the tapes were
ejected
        yet some left in with a status of mountable, yet TSM asking for me
to insert
        the tape. TSM reporting tapes unavailable or destroyed yet queried
as
        available and in read write status.

        This fix, I was told, would be out Friday or Monday.....we'll see.

        What a mess.....

        Geoff Gill
        TSM Administrator
        NT Systems Support Engineer
        SAIC
        E-Mail:   gillg AT saic DOT com
        Phone:  (858) 826-4062
        Pager:   (888) 997-9614


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